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Bio

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Jorge Zambrano is a seasoned IT professional with 10+ years of experience in project management, technical support, and strategic planning. He holds a degree in Computer Systems Engineering and has certifications in ISO 27001, Cisco CCNA, and ITIL Foundations V4.

Credentials

  • ISO 27001 & TISAX
    Plexus International México
    Mar, 2022
    - Apr, 2026
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Centro Netec México
    Oct, 2021
    - Apr, 2026
  • ITIL Foundations V4
    Netec
    Jun, 2019
    - Apr, 2026
  • Curso Cloud Computing
    Google Actívate
    Oct, 2018
    - Apr, 2026

Experience

  • Yanfeng
    • Saltillo, Coahuila, Mexico
    • Senior IT Coordinator
      • Feb 2023 - Present
      • Saltillo, Coahuila, Mexico

      Greenfield IT Project leading, main contact for service delivery in plant, IT budget administration, IT operations supervision, asset management, IT infrastructure projects leading. Datacenter supervising.

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Client Tech Specialist Sr.
      • Apr 2016 - Feb 2023

      Activities:Planing and execution of local and global projectsIT Devices managingBudget managingFollow up of monthly forecastMantenance and improvement of IT infrastructureAccount Managing on active directory, exchange and lync console principaly.Most Important Achievements:High Availavility Data Center implementation on SLP plant.Structured cabling upgradeNetwork improvement on production lines based on industry 4.0Cloud services implementationWAN performance improvementWireless network improvement and expanding coverage in whole facility

    • IT Client Tech Specialist
      • May 2013 - Apr 2016

      Activities:Technical supportGlobal and local projects execution.Zebra printers supportZPL labels designTraceability system administrationHandhelds, printers and barcode scanners configurationIncident managing.Warranty claims.Achivements:Incident reductionProcess improvementStandarization on devices and process.

  • Globalmedia Radio
    • San Luis Potosí
    • IT Coordinator
      • Oct 2011 - May 2013
      • San Luis Potosí

      IT inventory managing, project planing and execution, IT infrastructure upgrade, technical support. maintenance and infrastructure supervision of radio broadcasting systems.

  • Tekmol de México
    • San Luis Potosí
    • Technical support coordinator
      • Mar 2010 - Oct 2011
      • San Luis Potosí

      IT inventory managing, servers, computers and printers maintenance, user training, helpdesk activities coordination, incident managing, user account managing on AD and CPanel.

  • QRE S.A de C.V.
    • San Luis Potosí
    • Technical support advisor
      • May 2009 - Mar 2010
      • San Luis Potosí

      LAN/WAN configuration advisoring, incident follow up, service updates deploy, reporting of KPI's results

Education

  • 2003 - 2008
    Instituto Tecnológico Superior de San Luis Potosi, Capital
    Computer systems engineering, Information Technology

Suggested Services

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Industry Focus. “Motor Vehicle Manufacturing”

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