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Bio

Strategic Social Media Strategist and Psychologist with a Master’s in Digital Humanities. 8+ years of experience managing high-volume, global social media programs. Proven track record in growing brands from scratch through behavioral psychology and data-driven storytelling. Certified in Human-Centric AI by Tecnológico de Monterrey, focusing on the ethical and efficient automation of digital workflows. Highly familiar with the US Market cultural nuances, international trends, and reputation management for cross-border audiences.

Experience

    • Remote Director of Marketing & Social Strategy
      • Jun 2025 - Present
      • Remote

      Strategic Leadership: Managed a team of Community Managers and external agencies, fostering a data-centric culture to optimize operational efficiency through digital collaboration. CRM & Sales Enablement: Integrated social media leads into Salesforce, optimizing the attribution funnel and accelerating revenue through social-selling strategies. Tech Adaptability: Rapidly mastered and implemented custom software ecosystems, utilizing Hootsuite for scheduling and HubSpot for social CRM integration.

  • GUADALAJARA CITY HALL
    • Guadalajara, Jalisco
    • Department Manager (Strategy & Communication)
      • Nov 2021 - Dec 2023
      • Guadalajara, Jalisco

      Mass-Scale Content Management: Led the creation and management of multi-platform digital content tailored for a metropolitan audience of 4 million people, ensuring high engagement and information accuracy. Strategic Communication: Defined communication tones and discursive frameworks for large-scale government projects, ensuring coherent messaging across all channels. Trend Analysis: Leveraged strategic data analysis (operational and community-based) to evaluate content initiatives and identify innovation opportunities. Stakeholder Relations: Managed high-level communication with officials and key actors, optimizing transparency and information flow.

    • Mexico
    • Government Administration
    • 1 - 100 Employee
    • Content Manager & Digital Strategy Lead
      • Apr 2019 - Nov 2021
      • Jalisco, Mexico

      Crisis Storytelling: Developed critical content strategies during the COVID-19 pandemic, using emotional narrative and precise data to engage citizens and maintain reputation. Performance Reporting: Distributed monthly performance reports to stakeholders, tracking engagement, traffic effectiveness, and follower growth across all national channels. External Collaborations: Managed outreach and collaborations with industry associations and external partners to amplify campaign reach. SEO & Tech Optimization: Analyzed SEO performance indicators and collaborated with multimedia agencies to inform high-level decision-makers. Multimedia Creation: Directed high-impact visual and audiovisual assets using Adobe Creative Suite and Canva, ensuring brand consistency and maximizing engagement across digital channels.

    • Mexico
    • E-learning
    • 700 & Above Employee
    • Lecturer & Researcher
      • Jan 2018 - Dec 2025
      • Guadalajara, Jalisco

      Digital Educational Innovation: Lead the design of curricula integrating advanced research methodologies and critical thinking within digital environments. Technology & Ethics: Facilitate strategic discussions on the bioethical implications of Artificial Intelligence and emerging technologies in modern society. Advanced Research Methods: Teach advanced data analysis and research techniques, transforming complex datasets into clear visualizations and scientific communications.

Education

  • 2018 - 2025
    TEC DE MONTERREY
    Master in Digital Humanities, Digital Humanities
  • ITESO
    Bachelor's in Psychology, Psychology

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