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Jordan Hayes is a seasoned educator with a strong background in teaching English as a foreign language, business English, and industry-specific curricula. With experience in various settings, including online tutoring, hotel management, and administrative roles, Jordan has developed a unique blend of skills in communication, project management, and customer service. He is passionate about empowering individuals to succeed in their professional endeavors and is dedicated to providing high-quality support and guidance.

Experience

    • English Teacher
      • May 2023 - Present

      As a Business English Teacher specialising in industry-specific curricula, my primary goal is to equip professionals with the language and communication skills necessary for success in the global business world. Through tailored and industry-focused lessons, I empower students to confidently navigate various business scenarios and excel in their specific fields.Key Responsibilities:-Customised Language Instruction-Industry-Specific Curricula-Business Communication Skills-Professional Development-Cultural Sensitivity

    • IELTS and OET Trainer
      • Jan 2020 - Present
      • United Kingdom

      As an IELTS and OET Trainer, I design and deliver dynamic lessons focusing on all language skills. I customise learning plans for individual students and provide personalised feedback. Enhancing speaking, writing, reading, and listening abilities. Cultural integration and motivation are key aspects of my teaching. I stay current with exam trends. With a bachelor's degree, TESOL certification, and a passion for teaching, I am dedicated to preparing students for success in their exam.

  • Casa Chaak
    • Tamarindo, Guanacaste, Costa Rica
    • Hotel Owner and Administrator
      • Sep 2021 - Aug 2023
      • Tamarindo, Guanacaste, Costa Rica

      Hotel manager and owner with experience working in a dynamic environment. Passionate about providing excellent guest experiences whilst maintaining productive departments within the hotel. Experienced with interdepartmental management, organization and supervision. Created and maintained all processes and accounts related to running a hotel, the booking system and online platforms and communication. Monitor and improve all implemented processes. Resolve customer queries, complaints or issues whilst maintaining impecable reviews online.

  • TutorABC
    • United Kingdom
    • English Teacher
      • Feb 2020 - Dec 2021
      • United Kingdom

      Business English tutor facilitating group sessions with adults in a range of different topics and levels. Flexible to meet the needs of students in real time and identify areas in need of improvement. Ability to discuss complex grammatical concepts and support learners in improving their spoken English level. Making use of presentation and technical computer skills to manage video conferencing with clients. Desiging the syllabus, code of conduct and courseware.

  • Landi English
    • Cardiff, United Kingdom
    • Online Tutor
      • Dec 2017 - Feb 2020
      • Cardiff, United Kingdom

      An online English teacher for children aged 4-15 years old. Creating fun and engaging lessons based on a beginner - intermediate English curriculum. Engaging young learners using props, songs, TPR and English repetition. Organising and completing 40 lessons per week, always maintaining a strong work-ethic and excellent time management skills to ensure the lessons are fully completed in accordance to my lesson plans.

  • Anuban Na Nakhon Utit School
    • Nakhon Si Thammarat, Thailand
    • Teacher
      • Oct 2014 - Mar 2017
      • Nakhon Si Thammarat, Thailand

      Primary school teacher for students aged 6-12. Taught a range of subjects including English, Mathematics, Science, Health and PE. Developed rigorous leson plans and lectures, preparing students to sit examinations. Administrative support as teacher, preparing lesson plans, grading papers and inputing data onto school systems. Communication with parents and teachers from different countries and backgrounds. Designed and implemented engaging curriculum for school students using IT software Canva, Word, Excel, Powerpoint, Blackboard and Google Calendar.

    • Clerical Assistant (Learner Support Services)
      • Jul 2013 - Sep 2014
      • Bridgend

      Acting as first point of contact to provide support for staff and members of the public within the Children and Learners department. Provide initial guidance to pupils, parents, teachers, headteachers and members of the public within student support. Working independently to maintain the departmental records, accounts and data systems. Data entry within the school admissions systems. Creating and maintaining excel spreadsheets to log and analyze data and trends. Email and telephone communication within the public school sector. Adaptability in orer to troubleshoot unexpected issues on a needs basis.

Education

  • 2010 - 2013
    Swansea University
    English Literature, First
  • 2003 - 2010
    Ysgol Gyfun Llanhari

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