Experience

• 

  Forum Investment Group

  • Denver Metropolitan Area

  • Senior Associate - Investor Services

    • Mar 2022 - Present
    • Denver Metropolitan Area

• 

  Broadridge

  • Denver, CO

  • Fiduciary Services Specialist

    • Nov 2021 - Mar 2022
    • Denver, CO

    • Specialized analysis of funds and fund advice to corporate and/or institutional clients in assessment of performance of a fund manager, specifically related to Section 15(c) of the Investment Company Act of 1940

• 

  Empower Retirement

  • Greenwood Village, CO

  • Bilingual Retirement Representative

    • Sep 2020 - Oct 2021
    • Greenwood Village, CO

    • Diligently and knowledgeably field participant inquiries regarding 401(k) administration and eligibility • FINRA licensure: SIE, Series 6 & 63• Received consistent feedback from clients and management for superior quality of service

• 

  Computershare

  • Highlands Ranch, CO

  • Relationship Manager > Assistant Vice President

    • Oct 2015 - Sep 2020
    • Highlands Ranch, CO

    • Efficient and proactive support for a portfolio of 40 active clients, both private and publicly traded companies, relating to their equity administration needs and the successful management of their shareholder base • Integral role in IPOs, Secondary Offerings, stock issuances and vesting, dividend payment and the monitoring and management of stock restrictions per the 1933 Securities Act• Primary client-facing representative Computershare for all matters and services, and the point person for effective internal coordination of same • Review and approve periodic contract renewals to meet target revenue increases for all clients • Provide step-by-step guidance to issuers in the detailed administrative process to ultimately accomplish a successful annual shareholder meeting and positive vote outcome • Critical attention to proxy planning timeline and coordination across departments and third parties with respect to timing, document review, execution of mailing to shareholder base, monitoring of tabulation, and proxy solicitation • Active ownership of client service issues • Understand client goals and contribute to implementing and sustaining a strategic plan • Mentor, coach, and reliable team member to other Relationship Managers • Ensure accurate records (i.e., Authorized Capital, Treasury balance) by performing and assisting with reconcilement activities • Maintain up-to-date knowledge of both industry changes, and Computershare’s processes, systems, products and services and communicate all to clients • Travel to client offices to act as Inspector of Elections, and/or when otherwise requested

• 

  Computershare Loan Services

  • Highlands Ranch, CO

  • High Risk Analyst

    • Feb 2013 - Oct 2015
    • Highlands Ranch, CO

    • Diligently manage a portfolio of residential mortgage loans in foreclosure that pose a risk of loss to the investor due to complex litigation • Maintain current working knowledge of regulatory landscape and maintain strict compliance with same • Actively negotiate settlement terms of litigated matters set for non-jury trial with borrower representatives via local counsel • Prepare financial summaries with analysis to determine course of action based on property value, current debt and attorney fees • Review settlement contracts to ensure inclusiveness of terms in order to safeguard against borrower recourse • Monitor counsel’s timely satisfaction of superior liens to protect company’s position on title • Exercise due diligence with respect to loan modification review process to comply with Consumer Financial Protection Bureau (CFPB) regulations• Promptly address daily influx of new contested legal matters, exception timeline reporting for foreclosures, bankruptcies, REO, new pleadings and issues• Professional, assertive and competent liaison between senior level management, Legal Department, trial witness team, company vendors and investors

• 

  Experis

  • Lone Tree, Colorado

  • AML Compliance Analyst

    • Sep 2012 - Feb 2013
    • Lone Tree, Colorado

    • Actively contribute to the development and implementation of Global Due Diligence requirements concerning Anti Money Laundering (AML) Compliance for client Western Union • In-depth internet research with LexisNexis, online tools and public records• Acute analytical and problem solving skills with emphasis on accuracy and attention to detail • Compliance with regulatory obligations of the Bank Secrecy Act under FinCEN guidelines • Flag fraudulent activity and research OFAC alerts to investigate suspicious accounts • Consistently and effectively communicate with team and account executives to accomplish project completion • Accurately maintain large database by organizing large volumes of information and thoroughly documenting research findings

• 

  Hershey Skinner LLC

  • Lone Tree, Colorado

  • Litigation Paralegal

    • Dec 2006 - Jul 2012
    • Lone Tree, Colorado

    • Conduct legal research encompassing case law and federal and Colorado statutes • Attentively draft, edit and review motions and litigation pleadings before filing • Methodical trial preparation through concise compilation of trial notebooks, charts, data, exhibits and expert witness materials• Thorough, reliable, highly organized and attentive support for three attorneys and integral player on legal team• Exceptional professional writing, grammar and communication skills• Proven ability to maintain confidentiality and diplomatic relationships with attorneys and clients

• 

  Colorado Access

  • Denver, Colorado

  • Bilingual Customer Service Representative

    • Mar 2004 - Aug 2005
    • Denver, Colorado

    • Execute corporate compliance at an organizational level for non-profit HMO• Inform providers regarding plan coverage, networks, billing procedures and deliver high-quality customer service in Spanish and English