Experience

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  Farmers Insurance

  • Colorado Springs, Colorado, United States

  • Agency Owner-In Development

    • May 2024 - Present
    • Colorado Springs, Colorado, United States

    Property and Casualty Advisor and Specialist: mentoring under an established agent in a formal "PROTEGE" program to prepare me for the acquisition of my own agency within 12 months.

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  The Club Advisory Group

  • North America

  • Principal Consultant

    • Jun 2020 - Present
    • North America

    A professional consultancy offering a deep network of industry experts with a collective 200 years of hospitality expertise, including Mobile 5 Star/ 5 Diamond Hotels and Platinum Private Clubs in both North America and The Bahamas. CAG provides consultative guidance and analysis to the Private Club Industry, specializing in Strategic Planning, Governance, Food and Beverage, Project Management, Culture Development, Membership Marketing and Operational Audits.

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  American Family Insurance

  • The Sandoval Agency-Parker, Colorado

  • Property and Casualty Sales Consultant

    • Feb 2024 - May 2024
    • The Sandoval Agency-Parker, Colorado

    Personal Lines Advisor and Producer, helping people to understand insurance, and to protect themselves by balancing risk with cost and obtaining appropriate coverage. -Insurance is only expensive until you need it.

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  The Lakewood Country Club

  • Denver, Colorado

  • Chief Operating Officer

    • Nov 2020 - Sep 2023
    • Denver, Colorado

    The Lakewood Country Club is a private, member-owned, 501c7(not for profit), full service country club located only 10 minutes west of Metro Denver, Colorado. Established in 1908, as one of the oldest golf courses in Colorado, the club originally hired prolific golf course architect, Tom Bendelow, to design the course. In 1916, the Club retained world-renowned golf course architect, Donald Ross, to remodel the original Parkland design. Gil Hanse, a highly regarded Ross restoration expert, has overseen a $3m Master Plan Renovation which started in 2017 and concluded in 2020. The project recreates what Donald Ross saw and designed in 1916.Lakewood has a strong golfing tradition with multi-generational membership and the highest concentration of plus (+) handicap players in the state. As the social hub of the community, it offers activities & programs for the entire family and currently boasts a full golfing membership with a waiting list. The club has approximately 625 member families, generating approximately $11m in gross receipts and $20m in member equity. As Chief Operating Officer, I lead a team of 7 Senior Department Directors and we serve our membership with a loyal and dedicated staff of 180 in peak season.

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  LEHIGH COUNTRY CLUB

  • Allentown, Pennsylvania

  • General Manager

    • Apr 2018 - Jul 2020
    • Allentown, Pennsylvania

    Lehigh is a private, full service, member owned country club; it was founded in 1910 and enjoys a long and proud tradition of excellence in golf; it is a Distinguished Club of the World, a distinction owned by less than 3% of all private clubs. With 700 member families and total gross receipts of $9.5 million, I led a Senior Management team of 6 and indirectly managed a staff of 220 associates in season, at a nationally recognized Golf Week Top 100, classically designed William Flynn course; 6600 yards-Par 70, 3.5 acres of practice area, hosting 22,000 rounds per year, a robust racquets program with Har-Tru, Hard Courts and Paddle Tennis Courts, along with a 3-Pool Swimming Complex including a competition dive well.In addition, I oversaw a $1m, 2 phased-complex Clubhouse HVAC project, transitioning from an antiquated chiller system to a modern forced air package system, projected to save 20% per year on energy costs. I also oversaw the installation of a comprehensive sub-surface greens drainage system (XDG), extending the useful life of 100 yr old native push up greens, allowing the volunteer leadership of the club to defer a total greens reconstruction project and develop an actionable funding plan.During my tenure, we re-initiated a formal strategic planning process with H. Chambers, completed a 20 year Capital Reserve Study, outlining the clubs asset replacement needs while revealing a long term funding deficiency. This study enabled volunteer club leadership to begin proactively planning to meet those needs in both the short and long term. I also introduced an innovative Membership Marketing Strategy that increased new membership sales by 120% in 14 months, generating an incremental $200k in initiation fees and over $300k in new dues revenue, while increasing/doubling the golf initiation fee in 12 months.These accomplishments were achieved in less than 3 years, while operating within the constraints of an extremely dysfunctional governance model.

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  Anthem Country Club

  • Henderson, Nevada

  • Chief Operating Officer

    • Apr 2014 - Mar 2018
    • Henderson, Nevada

    Anthem Country Club is a private member owned, full service country club; it was founded in 1999 and situated inside an exclusive guard gated, residential community with approximately 1,700 homes, located in Henderson, Nevada, just 20 minutes from the Las Vegas strip. It features a full compliment of sport and recreational amenities including a Keith Foster designed par 72, 7,300 yard championship golf course with world class practice facilities; a 14,000 square foot Fitness Center which includes strength, cardio and group fitness; a full service child care facility with an adjacent resort style pool complex that highlights a full service casual bistro, 6 Tennis Courts, Regulation Basketball Court and Children's Outdoor Play area.Anthem Country Club currently has just over 1,000 member families with annual gross receipts just over $10 million and Member Equity of $27 million. Managed 7 direct reports with 150 total employees. During my tenure, we completed a 10 Year Strategic Plan, a 5 Year Rolling Business plan, a 20 year Capital Asset Reserve Study and executed just under $2m in capital projects, delivering those projects both on-time and on-budget, while maintaining membership satisfaction scores of 90% or above for 8 straight quarters (2016-2018) and achieving net membership growth for the first time in 9 years (2017).

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  White Manor Country Club

  • Malvern, Pennsylvania

  • Chief Operating Officer

    • Apr 2006 - Mar 2014
    • Malvern, Pennsylvania

    White Manor Country Club was founded in 1948; it is a private, member owned club with 365 member families. The facility is situated in Malvern, Pa; the 220 acre tract of land was originally owned by William Penn and was a working dairy farm until the the club purchased the property.It has a full compliment of sport and recreational amenties including a nationally ranked 7000 yard-Par 72, Bobby Weed designed golf course (*currently ranked #3 "Modern Design" in Pennsylvania by Golf Week), driving range and short game facility, 6 har tru tennis courts, 2 paddle tennis courts and state of the art swimming facilities, fitness center, jacuzzi and steam room.During my tenure, I directly managed and oversaw approximately $4m in capital projects; including a 60,000 sq ft, Multi-Structure, Turf Maintenance Facility and Three Phased, extensive clubhouse renovation. Each project was delivered on time and within budget.I led 6 Direct Reports and indirectly supervised approximately 130 associates in-season; with gross receipts just under $7 million, Member Equity of $15 million, and achieved membership satisfaction scores above 90% from 2011-2013.

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  Hillendale Country Club

  • Baltimore, Maryland

  • General Manager

    • Aug 2004 - Apr 2006
    • Baltimore, Maryland

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  Green Valley Country Club

  • Lafayette Hill, Pennsylvania

  • Clubhouse Manager-Director of Operations

    • Jan 2000 - Aug 2004
    • Lafayette Hill, Pennsylvania

    Reported directly to the Chief Operating Officer as a member of the Senior Leadership team, I oversaw club operations including: Food and Beverage with $2.6M in annual revenue, Pool, Valet, Front Desk, Building Maintenance and Housekeeping.

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  Winchester Country Club

  • Winchester, Massachusetts

  • Clubhouse Manager-Director of Food and Beverage

    • Jan 1997 - Jan 2000
    • Winchester, Massachusetts

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  Orienta Beach Club

  • Mamaroneck, NY

  • Assistant General Manager-Food and Beverage Manager

    • Feb 1994 - Jan 1997
    • Mamaroneck, NY

    Promoted from Executive Sous Chef in 1995

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  The Ritz-Carlton Hotel Company, L.L.C.

  • Philadelphia, Pennsylvania

  • Sous Chef-Tournant

    • Nov 1991 - Feb 1994
    • Philadelphia, Pennsylvania

    Had the unique opportunity to train under both a 3 Star Michelin Chef (Philippe Reininger) and a 1990 Food and Wine "Top Twenty'' Best New Chefs (Francesco Martorella) in a Top 5 Philadelphia restaurant. Trained and rotated as a relief Sous Chef in Fine Dining, Banquet and Butcher Shop operations.

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  Aramark

  • Philadelphia, Pennsylvania

  • Restaurant Sous Chef-Corporate Headquarters

    • May 1990 - Nov 1991
    • Philadelphia, Pennsylvania

    Trained under a Certified Master Pastry Chef (Manfred Bast, CMPC, CEC, AAC)

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  Drexel University

  • Philadelphia, Pennsylvania

  • Food Production Manager

    • Apr 1989 - May 1990
    • Philadelphia, Pennsylvania

    Oversaw and directed culinary operations at this multiple outlet institutional campus dining facility serving 7000 meals per day in 5 satellite facilities, including the Drexel University Faculty Club. Responsible for all food preparation and production, sales forecasting, purchasing, inventory management, sanitation, cycle menu-recipe development, cost control; supervising 4 direct reports and 100+ union employees while reporting to the Director of Campus Dining Services.

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  Brown University

  • Providence, Rhode Island, United States

  • Saucier-Tournant

    • Feb 1986 - Apr 1989
    • Providence, Rhode Island, United States

    Beginning as a part time trainee at the Brown University Faculty Club, I was promoted twice into Full Time supervisory roles while studying as a Junior/Senior in the Hotel/Restaurant Program at Johnson and Wales University.