See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Jonathan Greenberg profile image

Jonathan Greenberg

IT Technical Support Specialist 2 at Jefferson Parish Human Services Authority
Intro Book
IT professional with 28 years of experience in desktop support and customer service.
  • Claim this Profile
Location
New Orleans, Louisiana, United States, US
Skills
  • Customer Service
  • Laptops
  • Windows Xp
  • Hardware
  • Training
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Jonathan Greenberg is a seasoned IT professional with 28 years of experience in desktop support, hardware repair, and customer service. He holds a Bachelor of Science degree in Computer Science and is certified in CompTIA A+. With expertise in Windows XP, laptops, desktop computers, and computer hardware, he has worked in various roles, including IT Technical Support Specialist, Desktop Support Technician, and Store Manager.

Credentials

  • CompTIA A+
    CompTIA
    Mar, 2017
    - May, 2026

Experience

  • Jefferson Parish Human Services Authority
    • IT Technical Support Specialist 2
      • May 2019 - Present

      All / various Desktop Support duties.Operating System image creation/maintenanceWDS Server update/maintenanceGroup Policy update/maintenance, including software pushes and Bitlocker enforcementAD maintenance and security audits for inactive/invalid user, service, and computer accounts.SQL Server and SSRS configuration and maintenance.WSUS Server configuration and maintenance.Other projects as assigned.

  • LCMC Health
    • Greater New Orleans Area
    • Desktop Support Technician 3
      • Dec 2016 - May 2019
      • Greater New Orleans Area

  • Self-Employed
    • Greater New Orleans Area
    • Independent Consultant
      • Jun 1991 - May 2019
      • Greater New Orleans Area

  • Best Buy
    • Metairie
    • Advanced Repair Agent
      • Sep 2013 - Oct 2017
      • Metairie

      Fixing hardware and software errors in desktops, laptops, and mobile devices. Screen replacements in laptops and mobile devices. Windows XP - Windows 8.1 diagnostics and repair. Malware removal. Data backups.

  • PJ's Coffee of New Orleans
    • Store Manager
      • 2003 - 2012

      Banking, Inventory, Ordering, Stocking, Scheduling, Hiring, Training, Firing, Vendor Relations, Customer Relations, Customer Service, Baking, Preparing Foods & Drinks, Equipment Maintenance, Equipment Repair

  • News & Brews
    • Store Manager
      • 2001 - 2003

      Inventory, Ordering, Stocking, Scheduling, Hiring, Training, Firing, Vendor Relations, Customer Relations, Customer Service, Preparing Foods & Drinks, Equipment Maintenance, Equipment Repair

Education

  • University of New Orleans
    Bachelor of Science (B.S.), Computer Science

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles