Bio
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Jonathan Caplan is a seasoned IT consulting professional with expertise in IT service management, crm, sales, and business development. He has a strong background in strategy, outsourcing, and leadership.
With a certification in ITIL Foundation: IT Service Management from Wipro Limited, he has a solid foundation in service management principles.
As a consultant, he has worked with various start-ups and companies in the NYC metropolitan area, leveraging his skills in crm, solution selling, and sales to drive business growth.
His experience in SaaS, consulting, and management positions him as a valuable asset to organizations looking to optimize their operations and improve customer satisfaction.
Credentials
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ITIL Foundation: IT Service Management
Wipro LimitedJan, 2014- Apr, 2026
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Industry Focus. “Information Technology Consulting.”
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