Bio
Experience
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Mcc Usa Global Workforce Solutions
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United States
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Human Resources Services
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1 - 100 Employee
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Commercial & Project Coordinator
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2023 - Present
Manage relationships with U.S. agencies and sponsors, ensuring seamless communication and strict adherence to recruitment protocols. Drive data-based decision-making through detailed reporting and continuous KPI monitoring. Develop and test automated tools that streamline operational workflows, including email automation and dynamic performance dashboards. Leverage project management applications to track process pathways and monitor project statuses in real time. Strategically map and integrate critical business workflows across Sales, Finance, and Client Engagement; lead a developer team to convert these workflows into an innovative website platform, fulfilling both commercial and project management roles.
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Business Analyst
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2022 - 2023
Conducted in-depth financial analyses and validated billing and cost structures for projects across Latin America. Managed purchase orders and internal service generation to streamline commercial operations. Developed detailed financial and project cost reports, reducing operational errors through automation. Employed SAP macros and automated reporting systems to enhance workflow efficiency.
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Findasense, A Teleperformance Company
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Spain
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Business Consulting and Services
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200 - 300 Employee
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Bilingual Agent
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2022 - 2022
Handled global user inquiries and provided prompt, clear solutions in both Spanish and English. Maintained an updated knowledge base to ensure accuracy and consistency in client support. Consistently met performance metrics in a fast-paced, multilingual environment.
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Aeronáutica Civil De Colombia
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Colombia
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Airlines and Aviation
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700 & Above Employee
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Project Structurer & Financial Analyst
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2020 - 2020
Structured and executed high-value projects exceeding COP 500 million, ensuring compliance with financial and operational standards. Led project monitoring, risk assessment, and milestone tracking to ensure timely project deliverables. Coordinated maintenance projects for airport infrastructure, achieving high standards in operational excellence.
Notable Projects:
- Implemented risk mitigation processes during the health emergency.
- Developed recycling and water conservation programs for airport facilities.
- Managed maintenance and control programs for critical airport infrastructure. -
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Education
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2020 - PresentUniversidad Distrital
Master’s, Sustainable Development & Environmental Management -
2014 - 2019Universidad Distrital
Bachelor’s, Environmental Engineering
Services
Industry Focus. “Human Resources Services”
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References
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