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JC

Jonah C.

Project and Implementation Manager / Operations Manager (PH & MY) at AS White Global
Intro Book
Seasoned project and operations manager with expertise in process improvement and team management.
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Location
Metro Manila, National Capital Region, Philippines, PH
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Bio

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Jonah C. is a seasoned project and operations manager with 11+ years of experience in process improvement, team management, and customer service delivery. He holds a Bachelor of Science degree in Broadcast Communication and has obtained various certifications in transformational change, leadership, and strategic planning.

Credentials

  • Aaron Dignan on Transformational Change
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Building Resilience
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Creating a Culture of Change
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Cultivating Mental Agility
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Developing Adaptability as a Manager
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • How to Be an Adaptable Employee during Change and Uncertainty
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Leading with Vision
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Managing Stress for Positive Change
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Strategic Partnerships
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Strategic Thinking
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • The New Age of Risk Management Strategy for Business
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Creating a Culture of Strategy Execution
    LinkedIn
    Mar, 2021
    - Apr, 2026
  • Communicating in Times of Change
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Jeff Dyer on Innovation
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Leading Change
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Setting Business Unit Goals
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Talent Management
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • The Future of Performance Management
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Executive Leadership
    LinkedIn
    Jan, 2021
    - Apr, 2026
  • Leadership Blind Spots
    LinkedIn
    Jan, 2021
    - Apr, 2026
  • Strategic Planning Foundations
    LinkedIn
    Jan, 2021
    - Apr, 2026
  • Balancing Multiple Roles as a Leader
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Managing Experienced Managers
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Managing New Managers
    LinkedIn
    Dec, 2020
    - Apr, 2026
  • Strategic Focus for Managers
    LinkedIn
    Nov, 2020
    - Apr, 2026
  • Lean Six Sigma Green Belt (ICGB)
    iACADEMY - Makati City

Experience

  • AS White Global
    • Project and Implementation Manager / Operations Manager (PH & MY)
      • Sep 2012 - Present

      Working with project teams in creating and improving process flow; transitioning tasks to center of excellence; leading project implementation and/or transition to multiple sites.Six sigma - greenbelt

  • Aegis Philippines
    • Tier2 Senior Supervisor
      • Feb 2007 - Sep 2012

      Handling escalations issues re flight, hotel, car and tours booked with Expedia.comCompetent or above average knowledge and skills on using native Sabre (GDS)Managing a team with 15-18 membersFocusing on process improvement; excellent customer service delivery and identifying trends for strat planning

  • Advanced Contact Solutions, Inc.
    • Makati City
    • CSA
      • Jan 2006 - Jan 2007
      • Makati City

      Customer Service Advisor of American Trans Air handling air bookings, managing airline schedule change and ticket exchange.

  • RADIO MINDANAO NETWORK, INC.
    • Guadalupe, Makati City
    • Production Assistant
      • 2004 - 2006
      • Guadalupe, Makati City

Education

  • 2001 - 2005
    Polytechnic University of the Philippines
    Bachelor of Science (BS), Broadcast Communication

Suggested Services

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