Bio
Credentials
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Operations Management Training Course Completed
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Experience
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IMS, Inc.
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Dulles, VA
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National Account Sales Executive
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Nov 2008 - Present
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Dulles, VA
Sales # 1, Trade Shows - Set up booth and Execute. Cold Calls, RFP'S, Proposals and Client Visits.
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AMS
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Alexandria, VA
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Customer Support Manager
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Mar 1980 - Sep 1990
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Alexandria, VA
Managed a team of 5 Customer Service Reps. Prioritized all the incoming work and delegated out to the CRS' as deemed necessary. Attended mandatory daily 9:30 am production meetings. Set realistic goals daily for me and my team to accomplish to help keep all customers satisfied. Attended AMS/Zytron Manager training in Menlo Park California in 1986. Received Certificate of Accomplishment for Operation Manager course of Study.
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Education
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1997 - 1998Attended and Sucessfully Completed Operations Management Traing Course in Menlo Park, CA. Certificate Received - 1983
Certificate of Completion, Operations Management and Supervision -
1982 - 1986Tidewater Community College
Geology/Earth Science, General
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References
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