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Jon Lyons is a seasoned sales and management professional with 15+ years of experience in customer-facing roles, including National Account Sales Executive and Customer Support Manager. He holds a Certificate of Completion in Operations Management and Supervision from Tidewater Community College.

Credentials

  • Operations Management Training Course Completed
    -

Experience

  • IMS, Inc.
    • Dulles, VA
    • National Account Sales Executive
      • Nov 2008 - Present
      • Dulles, VA

      Sales # 1, Trade Shows - Set up booth and Execute. Cold Calls, RFP'S, Proposals and Client Visits.

  • AMS
    • Alexandria, VA
    • Customer Support Manager
      • Mar 1980 - Sep 1990
      • Alexandria, VA

      Managed a team of 5 Customer Service Reps. Prioritized all the incoming work and delegated out to the CRS' as deemed necessary. Attended mandatory daily 9:30 am production meetings. Set realistic goals daily for me and my team to accomplish to help keep all customers satisfied. Attended AMS/Zytron Manager training in Menlo Park California in 1986. Received Certificate of Accomplishment for Operation Manager course of Study.

Education

  • 1997 - 1998
    Attended and Sucessfully Completed Operations Management Traing Course in Menlo Park, CA. Certificate Received - 1983
    Certificate of Completion, Operations Management and Supervision
  • 1982 - 1986
    Tidewater Community College
    Geology/Earth Science, General

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Industry Focus. “Retail”

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