Experience

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  New Era Technology

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • O365 Deployment Lead

    • Dec 2023 - Present

    Acting as Deployment Lead for migration of 28k phones from Skype to Teams.

  • Technical Writer

    • Aug 2023 - Present

    Assisted a proposal team by providing template and editing assistance for major technology conversion project.

  • O365 Deployment Lead

    • Jan 2023 - Present

    Acted as a migration deployment lead on a project that migrated 4,000 accounts across five countries to Office 365.

  • Technical Writer

    • Jul 2022 - Present

    Documented the workgroup's processes, provided detailed tools and write-ups to help us standardize our technology migrations practice.

  • O365 Deployment Lead

    • Jul 2021 - Jul 2022

    Acted as Deployment Lead for project that migrated 70k accounts to Office 365. Also migrated Teams, InTune and OneDrive. Provided extensive reporting, including schedules and delegation relationships.

• 

  New Era Technology

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • O365 Deployment Lead

    • Aug 2019 - Feb 2021

    Acted as Deployment Lead for project that migrated 45k accounts to Win10, new AD domain, then to Office 365. Also migrated OPP, Teams, AIP and InTune. Provided extensive reporting, including schedules and delegation relationships.

  • O365 Deployment Lead

    • Oct 2017 - Jan 2020

    Acted as Deployment Lead for project that migrated 150k accounts to Office 365. Provided extensive reporting, including schedules and delegation relationships.

  • O365 Deployment Lead

    • Apr 2017 - Sep 2017

    Supported migration to Office 365. Details included a prerequisite of Office Pro Plus delivery. Migrated ~7000 accounts to the cloud. Provided extensive reporting on delegation relationships, supported comms timing.

  • Technical Writer

    • Dec 2016 - Mar 2017

    Developed resource library for practice area. Contributed over 300 pages of original content. Original content included documentation on using MS Access and OSD360 (FlexManage tool) to facilitate email migrations, strategy and technical documents for exposing and managing Exchange delegations to drive migration schedules, and best practices documents for MS Excel and MS Project.

  • Office 365 Deployment Lead

    • May 2015 - Nov 2016

    Acted as Deployment Lead for migrations of large financial institution from on premise Exchange to Office 365 (100,000 seats). Used FlexManage's OSD360 tool to manage movement of accounts through the migration process. Handled all migration exceptions for migrations at up to 2,500 accounts/night for the main migration, then handled all aspects of three additional highly customized migrations for business acquisitions and special groups.

• 

  Innovative Technology Services (ITS) Corporation

  • Software Development
  • 1 - 100 Employee

  • Principal, PMP

    • Jan 1997 - Dec 2016

    Planned and directed complex technology integrations for wide range of cross-industry, high-visibility corporate clients. Interfaced with executive leaders and department management to gather, analyze and translate project requirements into sophisticated solutions. Mentored, led and evaluated multidisciplinary project teams. Terminated corporation operations 12/31/16.

  • Deployment Lead

    • Feb 2015 - Mar 2015

    Acted as Deployment Lead for migration of broadcast company from on premise Exchange to Office 365 (Shared Tenant, 2,000 seats). Built and managed schedule in Microsoft Access using numerous scripts, provided variety of reports to customer to facilitate all aspects of mail migration.

  • Office 365 Deployment Lead

    • Jan 2015 - Feb 2015

    Acted as Deployment Lead for migration of small commercial publishing firm from on premise Exchange to Office 365 (2,000 seats, Shared Tenant). Worked with the Microsoft Onboarding Team. Provided numerous reports to customer to facilitate all aspects of mail migration and software update for their workstations (SCCM).

• 

  CSRA Inc

  • Washington D.C. Metro Area

  • O365 Testing Support Engineer

    • May 2016 - Sep 2016
    • Washington D.C. Metro Area

    Assisted technical team performing migration to O365 D/ITAR 2013 back-end by writing scenarios to validate functionality, and by processing tester feedback into a pilot results dashboard to guide remediation activities.

• 

  CSC

  • Washington D.C. Metro Area

  • Messaging Consultant / Testing

    • Sep 2012 - Sep 2015
    • Washington D.C. Metro Area

    Acted as Testing Team Lead for migration of federal agency to Office 365 (58,000 seats, D/ITAR). Designed test plan and content to validate Office 365 functionality for Outlook, Lync, SharePoint. Executed the plan, worked with many colleagues and users. Reported results on all issues, worked extensively with Microsoft and the customer to resolve open issues with workstation and integration configurations and operations, and with migration operations. Providing Tier 3 technical support for all user experience issues, implementation of Lync External functionality.

• 

  Federal Aviation Administration - FAA

  • Washington D.C. Metro Area

  • Consultant

    • Sep 2006 - Apr 2014
    • Washington D.C. Metro Area

    Provided technical and project support for two highly complex Domino applications which used Notes and Web interfaces. Primary technical activity for ‘QMITS’ application used COTS web engine with dynamic HTML to access back-end Domino databases to support ISO certification efforts. Primary technical activity for ‘DIN-SAR’ used Domino database with Notes and browser clients to manage contractor activities.. Years of compliance with SDLC project management deliverables.

• 

  Gannett

  • McLean, VA

  • Consultant

    • Oct 2013 - Dec 2013
    • McLean, VA

    Handpicked to facilitate review of Advertising systems, and to help create a plan to completely overhaul the way Gannett bills for advertising, and tracks advertising revenue.

• 

  Microsoft

  • Washington D.C. Metro Area

  • Project Manager (Contractor)

    • Jul 2012 - Oct 2012
    • Washington D.C. Metro Area

    Acted as Project Manager for migration of a newspaper organization from Domino to Microsoft messaging (3,000 seats, Multi-Tenant). Worked with a Microsoft team and the customer to set up the new messaging environment and to transition from on-premise messaging to Office 365 solution.

• 

  Gannett

  • McLean, VA

  • Senior Consultant

    • Jun 2010 - Oct 2012
    • McLean, VA

    Provided top-level guidance for project which converted 84 newspapers across North America to a single cloud-based editorial platform. The goal of the project is to retire all of the aging editorial platforms across the enterprise, and to replace their functionality with a single cloud-based solution. 5,000 users are getting the new application, which provides significant improvements to existing functionality and is fully redundant with data centers in two locations.

• 

  American Institutes for Research

  • Washington D.C. Metro Area

  • Consultant

    • Oct 2007 - May 2010
    • Washington D.C. Metro Area

    Provided technical assistance with Microsoft Project to help manage building facilities. Create complex project file with several layers of rollup to facilitate access to data.

• 

  Customs and Border Protection

  • Springfield, VA

  • Consultant

    • Nov 2004 - Jun 2006
    • Springfield, VA

    Provided technology infrastructure, system integration and project structure expertise to 45,000 seat Domino and cc:Mail-to-Exchange messaging conversion. Built Domino databases and scripts to manage all migration activities.

• 

  U.S. Department of Commerce

  • Washington D.C. Metro Area

  • Consultant

    • Jun 2004 - Oct 2004
    • Washington D.C. Metro Area

    Provided technical and project management direction for Groupwise to Notes migration

• 

  Federal Aviation Administration - FAA

  • Washington, DC

  • Consultant

    • Sep 2003 - Sep 2004
    • Washington, DC

    Assessed and recommended technology to track documents for enterprise. Produced specification document which guided technology review for RFP activities. Produced feature review documents of application alternatives to help make technology choice.

• 

  Proad Group

  • McLean, VA

  • Consultant

    • Sep 2002 - Sep 2004
    • McLean, VA

    Specified complete technology for small company startup; purchase, configure, implement and support all technology: Domino servers (Windows 2000), Windows XP workstations running Lotus Notes and common office software.

• 

  Pennsylvania Department of Transportation

  • Harrisburg, Pennsylvania Area

  • Consultant

    • Feb 2004 - Mar 2004
    • Harrisburg, Pennsylvania Area

    Reviewed application architecture and recommended update – large suite of Domino web-based applications, integration with Microsoft Transaction Server

• 

  Verizon

  • Greater New York City Area

  • Consultant

    • Dec 2003 - Mar 2004
    • Greater New York City Area

    Provided application development specification document for significant helpdesk application upgrade, participated in application development process as needed.

• 

  NASA

  • Indianapolis, Indiana Area

  • Consultant

    • Nov 2003 - Jan 2004
    • Indianapolis, Indiana Area

    Participated in highly qualified IBM project team to deliver messaging and collaboration technology to select NASA employees. Traveled to two NASA sites to act as hands-on technical lead for implementation activities.

• 

  BAE Systems

  • Leesburg, VA

  • Consultant

    • Feb 2002 - May 2003
    • Leesburg, VA

    - Made repairs to timesheet application, enhanced application performance. Application uses extensive formula language and Lotuscript to gather timesheet information from employees, then to export information to the client’s payroll system. Provide general support for Lotus technology operations.

• 

  US Treasury

  • Washington D.C. Metro Area

  • Consultant

    • Sep 2001 - Jan 2002
    • Washington D.C. Metro Area

    - Provided project management guidance and technical architecture support for web-based document management system deployment. Underlying technologies were Lotus Domino servers and Domino.Doc. The plan was to run a pilot of the new document management application, then to migrate 2,500 IRS users from existing Domino application. Additional users would be migrated to new system in other Treasury agencies – up to 100,000 altogether…

• 

  Customs and Border Protection

  • Washington D.C. Metro Area

  • Consultant

    • Mar 2001 - Jun 2001
    • Washington D.C. Metro Area

    - Provided support to executives during 3,000 seat migration from cc:Mail to Notes- Identified, researched and tracked technical and project issues for the migration team

• 

  USA TODAY

  • United States
  • Newspaper Publishing
  • 700 & Above Employee

  • Consultant

    • Apr 2000 - Dec 2000

    - Led project team to specify, develop and deliver real-time backup facility for publishing and other business operations- Provided technical and project management assistance to move company to new facility

  • Director of Publishing Solutions

    • Dec 1994 - Mar 2000

    Was responsible for technology host shift from DEC PDP-11 to Unix. Introduced LANs and moved the newsroom from the original 1982 technology to PC-based technology over the course of 4 years. Managed a staff of 50.

• 

  Early Career

  • Various locations

  • Various roles

    • Feb 1982 - Nov 1994
    • Various locations

    CORPORATE SOFTWARE INTEGRATION SERVICESManager of Messaging and Groupware ServicesGANNETT COMPANY INC.Director of Technical Services, USA Today Information CenterManager of Financial and Personal SystemsProject Manager of Midrange Systems Technical SupportSenior Technical AnalystTechnical Support AnalystCOCA-COLA BOTTLING CORPORATIONData Processing ManagerTHE PRESENT COMPANYData Processing ManagerZ.I.P., IncSystems Analyst