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Jolem Mc Kumwenda profile image

Jolem Mc Kumwenda

Technical Consultant at M & J Consultancy
Intro Book
Seasoned finance professional with expertise in credit management and digital banking transformation.
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Location
Lusaka, Lusaka Province, Zambia, ZM
Languages
  • English -
  • Nyanja -
  • Bemba -
  • Soli Elementary proficiency
Skills
  • Credit
  • Risk Management
  • Financial Risk
  • Management
  • Customer Service
  • Show all
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Bio

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Jolem Mc Kumwenda is a seasoned finance professional with expertise in credit management, risk assessment, and digital banking transformation. With a strong educational background in public administration and economic policy management, he has honed his skills in managing resources, proper risk management, and customer satisfaction. He has worked in various roles, including credit officer, branch manager, and technical consultant, with a focus on the unbanked low-income earners in remote, peri-urban, and urban areas.

Experience

  • M & J Consultancy
    • Lusaka, Zambia
    • Technical Consultant
      • Nov 2021 - Present
      • Lusaka, Zambia

      Digital Banking Transformation Expert with focus on the Unbanked low income earners in remote, Peri-Urban and Urban areas. Certified and approved Trainer of Trainers with 4 years of experience in Vendor Outsourced Management.

  • Zambia National Commercial Bank (Zanaco) PLC
    • Central Region, Zambia
    • Regional Client Acquisition Specialist-Digital Division
      • Oct 2017 - Oct 2021
      • Central Region, Zambia

      Digital transformation driver through Individual Client acquisition (mass banking)

  • University of Zambia
    • Lusaka
    • Graduate Student: MA in Economic Policy Management (EPM)
      • Feb 2017 - Feb 2020
      • Lusaka

      Focusing on Personal Development

  • AB Bank Zambia Limited
    • Zambia
    • Banking
    • 500 - 600 Employee
    • Branch Manager
      • Feb 2015 - Feb 2017

      To run the branch as a profit center for AB Bank Zambia through effective management of resources available, proper risk management, customer satisfaction and constant coaching and mentoring of team members to ensure effective performance management and service delivery.

    • Credit Officer Supervisor
      • Aug 2013 - Feb 2015

      Chairing business Loan approval meetings, Monitoring and Evaluation of micro, small and medium size businesses, Group Portfolio Management, PAR Management, Leading product sales through Direct Promotion, Coaching and Mentoring team members.

    • Credit Officer
      • May 2012 - Sep 2013

      Business Loan Assessment, Loan Portfolio Management, Compilation and presentation of credit reports, Product Sales through Direct Promotion.

  • World Vision
    • Chongwe East Integrated Program-Chongwe
    • Internship
      • Dec 2011 - Feb 2012
      • Chongwe East Integrated Program-Chongwe

      Based on voluntary basis with aim of getting exposed and informed through offering assistance to the vulnerable in society.

  • World Vision
    • Head Office-Lusaka
    • Internship
      • Apr 2008 - Dec 2009
      • Head Office-Lusaka

      Based on voluntary basis with aim of Learning more of applied knowledge with regards to Monitoring and Evaluation of projects.

Education

  • 2006 - 2011
    University of Zambia
    Bachelor’s Degree, Public Administration, minor in Economics
  • 2017 - 2018
    The University of Zambia
    Master of Arts (M.A.), Economic Policy Management
  • 2002 - 2004
    Hillcrest National Technical High School
    High School, General Certificate of Education (GCE)

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