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John Zorich is a seasoned professional with extensive experience in program management, strategic planning, government contracting, and leadership. He has held various roles, including Quality Control and Risk Manager at Loyal Source Government Services, Quality Assurance Consultant at Independent Consultant, and Board Member/Volunteer at Final Salute Inc. He has also worked as Director of Quality Assurance at Business Information Technology Solutions (BITS), Inc., Director Quality Management Systems at Cognosante, and Independent Consultant at Potomac Point Technologies, Inc. He holds a Master's degree from National Defense University and a Bachelor of Arts degree from Malone College.

Experience

    • Quality Control and Risk Manager
      • Mar 2020 - Present
      • Remote - Orlando, FL

    • Quality Assurance Consultant
      • Jun 2019 - Present
      • DC Metro

      Government senior leadership and QA experienced; Commercial Quality Assurance Director

  • Final Salute Inc.
    • Northern Virginia
    • Board Member/Volunteer
      • Jul 2011 - Present
      • Northern Virginia

      As a current Board Member and former Treasurer of Final Salute, Inc., (100% Volunteer) provide guidance, support, and structure to all activities associated with Final Salute. Directly raised over $40,000 for Final Salute through charitable events such as Golf Tournaments and the Annual Widewater Beachfest, held on the first Saturday of August each year in Stafford, VA.

    • Director of Quality Assurance - ISO 9001:2008 Lead Assessor Certified
      • Nov 2014 - Jun 2019
      • Washington DC Metro Area

      Returned to BITS as the Director of Quality Assurance and secured our ISO 9001:2008 Certification. Responsible for all things QUALITY. Secured 3 ISO certificates and CMMI Level 2 for Services. Providing quality assurance services and corporate Risk Management for the corporation. Supporting the Help Desk efforts at the Defense Contract Audit Agency (DCAA). PM for the VA's T4NG $22.4B contract. Standardizing processes and practices throughout BITS as the firm has grown significantly in the last 2 years.

  • Cognosante
    • DC Metro
    • Director Quality Management Systems
      • Nov 2014 - Jun 2019
      • DC Metro

      Certified ISO 9001:2015 Lead Auditor; in 2017, added 2 new locations, Nashville and Phoenix, and achieved ISO 9001:2015 Certification; in addition, annual recertification in Fargo; and upgraded Fargo from 9001:2008 standard to 2015 standard; leads a 30+ QA group responsible for quality performance at 3 large Contact Centers supporting CMS in the Healthcare Industry.

    • Independent Consultant & President
      • Feb 2007 - Dec 2012
      • Stafford, Virginia

      Provide executive and senior level acquisition consulting, quality assurance, and contracting administration services; expert testimony to US Courts, assessment of quality management systems; ISO 9001 reviews and audits; write, review, or evaluate quality assurance programs; write quality assurance support plans; staff augmentation; LOGCAP support and services.

    • Consultant
      • 2011 - 2012

      Strategic Business Advisor to the Component Acquisition Executive (CAE) at TRICARE, providing acquisition advice and council to multiple boards and working groups. Performed detailed spend analysis, secured multiple MOAs and MOUs, and created strategic acquisition plans for engagements with the Institute of Medicine.

    • Director
      • Sep 2009 - Feb 2011

      BITS provides Quality Assurance, Property Management and Contract Administration Consulting with executive and senior level QA experts to correct and improve your most difficult challenges...we support clients in some of the world's most challenging environments, with experience in Iraq and Afghanistan...we are a Service Disabled Veteran Owned Small Business...

    • Leadership Team at BITS, Inc
      • Sep 2009 - Feb 2011

      Director of Quality Assurance

    • Deputy Executive Director, Enterprise Support
      • Apr 2004 - Feb 2007

      Provided Staff Supervision and Oversight to 1,200 personnel at DLA international and national sites, oversaw $92M budget, key member of DLA Resource Board, managed DLA Travel Program which was rated #1 in Federal Government.

    • PM
      • 2007 - 2007

      Senior Program Manager for the Patient Safety Reporting Program and the new Blade Server Replacement Program.

    • Director, Software Acquisition
      • 2000 - 2004

      Oversaw the development and transition of 26+ applications to the web, managed a $30M software acquisition budget, and key member of IT Board executing over $90M in total assets annually throughout the agency.

  • DCMA
    • Ft. Belvoir, VA
    • US Representatives to NATO as National Quality Director
      • 1991 - 2004
      • Ft. Belvoir, VA

      Directly managed a senior staff of 42 contracting specialists and indirectly managed 650+ personnel in 54 offices located in 23 countries. Represented the United States at NATO as the National Quality Director. Secured reciprocity agreements within NATO, established new offices in Middle East to support Warfighter engagements, conducted audits and reviews in the former Soviet Union as part of the SALT Treaties.

Education

  • 2002 - 2002
    National Defense University
    Masters, National Resource Strategy
  • 1990 - 1991
    Malone College
    Bachelor of Arts (B.A.), Management
  • Information Resources Management College
    Advanced Program Management, Information Technology

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Industry Focus. “Government Administration”

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