Bio
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Topline AI
John Terry is a seasoned IT professional with extensive experience in customer service, computer hardware and software, and inventory management. He has worked with top brands like Apple and Best Buy, and has a strong background in troubleshooting and repair. John is also skilled in American Sign Language and QA engineering.
With over 15 years of experience in the industry, John has developed a strong foundation in computer systems, hardware, and software, and has a proven track record of delivering excellent customer service.
Experience
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Lead Genius
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Mar 2023 - Present
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Watch Functional Telephony QA
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Jun 2021 - Mar 2023
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Mac Genius
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Feb 2014 - Aug 2020
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Wireless Technology and Ecosystems QA
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Jun 2019 - Nov 2019
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Major Sales Associate
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Aug 2012 - Feb 2014
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Team Lead Manager
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Aug 2008 - Aug 2012
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Front Desk Manager
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Jul 2004 - Aug 2008
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Education
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Southern Illinois University, Carbondale
Suggested Services
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Industry Focus. “Computer Software”
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References
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