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John Rugg is a seasoned professional with expertise in service management, ITIL, troubleshooting, and water treatment. He has worked in various industries, including nuclear power, water management, and manufacturing, and holds a Bachelor of Science degree in Information Technology from the University of Phoenix. He is currently NETA 2 certified and working towards NETA 3 certification.

Credentials

  • NETA II Technician
    -

Experience

  • High Voltage Maintenance Corporation
    • Roanoke, Virginia, United States
    • P&C Relay Technician
      • Feb 2014 - Present
      • Roanoke, Virginia, United States

      Review engineering information, one line diagrams, and elementary diagrams to test and calibrate protective relays; functional trip checking of circuits to encompass the zones of protection within transmission and distribution circuits. Test CT and PT equipment associated with circuit protection. Learning about line protection and end to end testing. Properly document the testing information provided by testing software ENOSERV RTS7 into PowerDB. Provide knowledge, while testing, to meet NETA guidelines. I am currently NETA 2 certified and working towards my NETA 3 certification. Site lead for regional projects to include calibration of equipment and acceptance testing according to NETA standards, safety, reporting, site records, and completion of projects within specified timeline.

  • Klear Water Management
    • Greater Pittsburgh Area
    • Service Manager
      • Jun 2012 - Feb 2014
      • Greater Pittsburgh Area

      Manage, support, and merge: sales and marketing targets with service operations. Coordinate scheduling with the business owner and the business team. Meet with decision makers and/or business owners to develop goals and solutions. Maintain the role of Safety Coordinator, ensuring compliance of federal, state, and local safety guidelines. Perform cold call sales and support local service team to support newly generated business.• Klear schools include: Advanced Instrument training, OSHA10 Certification, Hands-On Wastewater Treatment training, Advance Sales training, HVAC training

  • Nalco, An Ecolab Company
    • Greater Pittsburgh Area
    • Application Engineer
      • Jun 2010 - Jun 2012
      • Greater Pittsburgh Area

      Manage service work within three local districts, coordinating efforts with district managers; covering three states. Ensure staff, including temporary staff, maintained corporate qualifications for all aspects of service work to include, but not limited to: safety standards, compliance with business directives, and nuclear qualifications. Coordinate service work and maintenance with sales projections including services for the nuclear power industry. Maintain gross margin targets, evaluate short-comings, and execute corrective actions to achieve expected revenue projections. Responsible for 3D TRASAR installations, team leadership, safety leadership; building a regional organization with goals for sales, safety, and support within the service region.• Nalco schools include: 3D TRASAR, Leadership training, Sales training, Boiler training, Steam Cycle training, Condensate training, Cooling Water training, Closed Loop training, Coil-FLO training, Team Building training

  • GE Power & Water
    • Greater Pittsburgh Area
    • Technical Advisor
      • Jan 2005 - Jun 2010
      • Greater Pittsburgh Area

      Assigned to manage, maintain, configure, and coordinate: training, operations, installations, and repairs of multiple water treatment facilities and associated equipment. Filled in as the vacation manager and performed multiple interviews to vet potential employees for manager. Coordinate site operations for nuclear power facility, including security coordination for delivery of materials. Provide training for peers in the areas of human performance, NFPA 70E, and site operation. Provide backup support to region for vacation coverage covering multiple nuclear power sites. Continue to support instrumentation and develop further experience with HMI and PLC platforms. In addition, exposed to Oracle, Six Sigma, Human Performance, NFPA 70E, and multiple training and safety platforms.• GE Infrastructure schools include: Mobile Operations, PLC: Fanuc and Allen Bradley programming, RO Cleaning Best Practices, EDI, Mobile Flow Training, Electrical Training

  • Evoqua Water Technologies
    • Greater Pittsburgh Area
    • Field Service Technician II
      • Sep 2001 - Jan 2005
      • Greater Pittsburgh Area

      Assigned to maintain, configure, and coordinate operation, maintenance, and repairs for seven regional systems and mobile units (twenty-three sites in total) including clarification, ultra-filtration, water softening, reverse osmosis, EDI, ozonization, and deionization. Document all system repairs, system status, and budgetary reporting for each of the seven assigned sites. Use instrumentation experience to calibrate and maintain multiple platforms of instruments used to monitor water treatment applications. Initial exposure to PLC, HMI, and automation equipment.• US Filter schools include: RO Theory, Advanced RO Theory, Technician I, Technician II, and Allen Bradley PLC Programming

  • US Navy
    • Norfolk, Virginia Area
    • Advance Electronics Technician
      • Aug 1995 - Aug 2003
      • Norfolk, Virginia Area

      Systems expert on digital data display systems, radar, gyro stabilization and associated interface circuitry and subsystems, utilizing standard and specialized test equipment, schematics, blueprint engineering diagrams, and technical manuals to make component level fault isolation, identification, and repair.Extensive training and troubleshooting using the following: Fluke, Hewlett Packard, and Tektronix oscilloscopes, Fluke, Keithley, Simpson, and Hewlett Packard multi-meters, Huntron Tracker 5100DS and 2000B, to perform repairs at the component level.Served as the 2M (micro-miniature component repair) coordinator; by supplying and documenting monthly reports/statistics of repairs to include: a savings of $600k for two consecutive fiscal years, while performing and supervising all shipboard electronic repairs.• Military schools include: Miniature Electronics Repair (2M), Leadership Training, Xylan Switch, Advanced Computer Maintenance, Advanced Digital Circuitry/Display Systems, Basic Electronics and Electricity

Education

  • 2002 - 2006
    University of Phoenix
    Bachelor of Science (B.S.), Information Technology

Suggested Services

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Industry Focus. “Utilities”

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