Bio
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Topline AI
I am John Robert Powers, based in the US, and I am a native English speaker. With over 36 years of diverse experience in sales, customer service, and event management, I have honed my skills in public speaking, leadership, and team building. My career began at American Airlines, where I spent over 12 years in passenger sales and service, followed by nearly 22 years at Sabre Holdings, managing a team and supporting over 800 travel agencies. I also served as an instructor at Northeastern University for three years, sharing my expertise in the field. My educational journey began at St. Columbkille, where I laid the foundation for my professional endeavors. I am passionate about coaching and process improvement, always striving to enhance customer experiences and drive business success.
Experience
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Instructor
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2001 - 2004
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Customer Sales and Service
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May 1980 - Dec 2001
Computer Reservation System sales, service for Travel Agents. Managed 19 employees responsible for over 800 agencies in the New England area.
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Passenger Sales and Service
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Dec 1967 - May 1980
All phases of airport operations.
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Education
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1958 - 1962St. Columbkille
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Airlines and Aviation.”
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