Experience

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  Smart Capital Technology

  • Field Based

  • Field Engineer

    • Apr 2018 - Present
    • Field Based

    I am field based, starting out from my home and required to travel to customer sites for the company and its subsidiaries as and when required. My work is varied, including installation, repair and maintenance of networking equipment, footfall sensors and audio/visual systems. Clients are varied, including, the public and private sector, the retail industry, high street outlets and stores. Some of the key responsibilities of the role are:- The deployment and replacement of IT network equipment (routers, switches, access points) on customer sites.- The deployment and replacement of end user IT hardware (PC’s, IP phones, screens) on customer sites.- The deployment, service and repair of footfall equipment on customer sites.I use my CCNA in Routing and Switching knowledge to assist me in completing these tasks in line with the interests of Smart Capital Technology.

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  Self Education

  • Peterborough, United Kingdom

  • CCNA Routing and Switching - Study and Certification

    • Jan 2016 - Jan 2018
    • Peterborough, United Kingdom

    • Enhanced my comprehension of core networking fundamentals, concepts and technologies from thorough interaction and focus.• Compiled summaries for quick reference;o Key topics and features,o Commonly used configuration and verification commands,o For future diagnostic assistance.• Eager practice with simulation software;o Creating SME topologies for;o Break-fix,▪ Troubleshooting,▪ CLI configuration.

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  Virgin Media

  • Peterborough, United Kingdom

  • Technical Support Analyst

    • Nov 2014 - Oct 2015
    • Peterborough, United Kingdom

    • Operating in fast paced call centre.• 2nd line fault diagnostics for SME.• Achieving daily targets;o Call taking, 20.o Fault diagnostics, 10.• Support and remote troubleshooting;o Cisco, Netgear, Alcatel.o Routers, switches and modems.o DOCSIS and ADSL broadband.• Using multiple soft tools for diagnostics;o Connectiono Utilisationo Throughput

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  Openreach

  • Peterborough, United Kingdom

  • Heavy Cable Recovery Charge Engineer

    • May 2014 - Oct 2014
    • Peterborough, United Kingdom

    Charge engineer for 2-man team.Recovering obsolete telco cable.o Achieved daily target of +1km.BT Safety training at Yarnfield Park;o SWQR 25070348o EUSR 282635o Enclosed Spaces, etc.Towing and use of winches, pit lifters and other mechanical aids.

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  Self-employed

  • Peterborough, United Kingdom

  • Equity share trading

    • Aug 2011 - Feb 2014
    • Peterborough, United Kingdom

    • Self-taught high frequency stock trader.o Trading on US markets.• Developed and utilised proprietary trading indicators into a trading system.• Built duplicate performance PC’s for trading system use within home office.o Active/Standby.

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  Virgin Media

  • Peterborough, United Kingdom

  • Telecommunications, HFC Engineer and Network operations.

    • May 1995 - Aug 2011
    • Peterborough, United Kingdom

    • Dependable 24/7 rostered call-out cover.o Over 16 years.• Professionally installed business circuits.o RFC data tested NTU’s.o Cisco routers, Alcatel switches and serial circuits.▪ Prepared, configured and tested the physical network access link.• Competently resolved Nortel SDH Telephony hardware / software faults.o STM1 rings – TN1x, 4x, 16x.o Fast fibre fault locating using OTDR. Splice or escalate.• Administered pioneered alignment procedures and training to the team.o Teleste and Philips, optical and RF, lasers and amplifiers.• Proficient fault rectification of;o Digital TV and Broadband faults.• Upgrading network equipment as data speeds and IP technology evolved.• High throughput being preserved with superior signal quality obtained from thorough alignment procedures and PM.

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  Peterborough Cablevision

  • Peterborough, United Kingdom

  • Field Service Technician

    • 1993 - 1995
    • Peterborough, United Kingdom

     Troubleshooting, fault resolution and maintenance of the customers CATV Set-top box and telephone service from the distribution tap block to the termination sockets in-house.