Experience

• 

  VISTA Training

  • Professional Trainer

    • Mar 2010 - Present

    Provide professional classroom and hands-on training regarding operation, diagnostics, and technical training for excavation equipment to the U.S. Army. Provide on-site training at military bases both in and outside of the continental U.S.

• 

  Retired

  • Retired

    • Oct 2016 - 2016

• 

  Putzmeister

  • Documentation Manager

    • Sep 2005 - Dec 2008

    Responsible for overseeing all documentation functions including the creation, production, distribution, and archiving of operating instructions, spare parts catalogs, translations, and technical bulletins for stationary and truck mounted concrete pumps and telescoping belt conveying equipment.

• 

  Mid-America Truck & Equipment

  • General Manager

    • 2003 - 2005

    Managed all aspects of a branch service center for servicing fire trucks and heavy rescue vehicles. Included personnel management, developing / selling maintenance contracts, pricing, purchasing, inventory control.

• 

  Jacobsen Textron

  • Manager, Customer Service

    • 1983 - 2002

    Managed a Technical Service Group providing in-house and field technical support for commercial, golf, and municipal mowing equipment throughout the world. Position included developing corporate policies and procedures, warranty administration, and technical training. Responsible for $2.5 million department budget.