Bio
Credentials
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Certified Coach - Level 1 ACC
Bailey Balfour Coach CertificationApr, 2024- Apr, 2026 -
PRINCE2® Foundation Certification Training
AXELOS Global Best PracticeMar, 2020- Apr, 2026 -
PRINCE2® Practitioner
AXELOS Global Best PracticeMar, 2020- Apr, 2026
Experience
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Strategic Partnerships Portfolio Lead
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Feb 2023 - Present
I lead on the delivery of Strive Higher’s strategic partnerships strategy, as well as the development and delivery of Strive Higher's portfolio of products and services.
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Royal College of Art
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London, United Kingdom
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Head of Portfolio and Framework Development
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Jun 2019 - Mar 2023
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London, United Kingdom
Responsible for project managing and contributing to the development and implementation of the RCA's new 45-week Masters framework launched in 2022/23. Also responsible for identifying and developing new additions to the academic portfolio in support of the RCA's Strategic Plan 2022/27.
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Istituto Marangoni
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London, United Kingdom
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Registrar
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Apr 2018 - Jun 2019
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London, United Kingdom
As Registrar, I was responsible for regulatory and compliance matters within a UK HE context and relating to the student experience, quality and standards, governance, and for providing high quality, professional services support.Key achievements:-Office for Students Registration-Implementation of governance structure-Secretary to the Audit Committee and Board of Governors
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Royal College of Art
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London, United Kingdom
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Academic Development and Partnerships Manager
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May 2016 - Apr 2018
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London, United Kingdom
Responsible for: identifying strategic opportunities to enhance the student learning experience; supporting academic staff in generating and developing ideas for new academic developments; and quality and standards relating to the development and ongoing management of academic partnerships and collaborations.
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Institute of the Arts Barcelona (validated by Liverpool John Moores University)
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Sitges, Barcelona, España
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Deputy Registrar - Quality and Enhancement
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Sep 2014 - Apr 2016
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Sitges, Barcelona, España
Responsible for the development and operational management of the Institute's quality assurance and enhancement systems and procedures. Working collaboratively with staff across the Institution to enhance the student experience through the continuous improvement of the Institute's learning, teaching and assessment strategies and initiatives. Day-to-day management of the relationship between the Institute and its validating partner, Liverpool John Moores University.
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Quality Manager (Business Faculty)
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Jan 2014 - Aug 2014
Assisting with the management and enhancement of the institutional quality and standards framework essential to maintaining the quality of student learning and teaching and the standing and reputation of the University. Supporting the development of University policies and procedures and ensuring that they are strategically and consistently implemented across the Faculties. Maintaining oversight of quality- and standards-related activities across the institution. Providing guidance on the institution’s quality assurance systems and procedures, and providing advice and support on quality matters to senior managers, Faculty staff and the University’s partners.
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Quality Manager
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Feb 2008 - Dec 2013
Delivering a highly effective service, supporting and encompassing quality procedures and processes, committee secretariat functions, academic and business planning, and student appeals, complaints and misconduct. Working with the LCF Dean of Quality Assurance and the UAL Head of Assessment and Quality to manage quality procedures and to identify and implement enhancement activities for the College. Working with Quality Managers of other UAL colleges so as to contribute to, and develop, University-wide quality assurance procedures and to ensure the full integration and compliance of colleges with UAL policy.
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Senior Quality Administrator
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Jul 2006 - Feb 2008
Administrative work supporting the operation and development of the University's quality assurance procedures, including: course validation, and review, audit and review, External Examining and student feedback processes.
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Education
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2011 - 2013Birkbeck College, University of London
Master of Science (MSc), Management with International Business and Development -
1995 - 1999The University of Georgia
BA (Hons), Secondary Education and Teaching
Suggested Services
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