Bio
Experience
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YOPA Property
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Ayrshire
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Estate Agent
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Dec 2018 - Present
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Ayrshire
Estate Agency
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SALES PROFESSIONAL/MANAGER (PREMIUM) - OPEN TO OPPORTUNITIES
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2018 - Present
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DIRECTOR
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2016 - 2018
A respected premium Estate Agency operating in the middle and upper sectors, responsible for:• Branch management incl. sales strategy design/delivery, P&L ownership, budgeting/resourcing • Sales, achieving personal growth targets, securing high volumes of new premium business• Guaranteeing exceptional client service supporting high-revenue client/property portfolios• Negotiating with key/repeat business clients to optimise feedback and sustain customer relations• Providing property appraisals and negotiating client contracts• Building/creating relationships with professional partners to maximise cross-selling opportunities• Collaborating with marketing, finance, legal and other associated teams• Leading/training sales staff incl. KPI setting, ensuring pipeline/managing delivery against targets• Keeping up to date with market/industry developments • Providing revenue updates incl. plans and changes to fellow directors and the business ownersAchievements: Head-hunted to run/turnaround the new Newton Mearns office; Increased income 75% in 2 year; Developed and grew the office into a recognised leading premium brand resulting in the investment and opening of a second office in the Southside of Glasgow
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LOCAL DIRECTOR & SENIOR VALUER
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2003 - 2016
Specialists in the Scottish sales and lettings market with a 25-office network, responsible for:• Running the firms most successful prestigious office, ensuring sales/service targets were achieved• Handling high-value low turn-over property transactions • Hands on sales and new business generation• Managing all aspects of the property sale journey• Ensuring the highest level of customer service in a very competitive market place• Creating relationships in the industry to drive continuous revenue growth Achievements: Voted “Best new comer”; Achieved rapid and consistent promotions; Ran the most prestigious and successful office within the network; Selected to represent the company at national conferences
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VALUER
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2000 - 2003
The UK’s largest estate agency group, responsible for:• Generating new business and valuation opportunities for Glasgow West• Meeting with clients considering the sale of their home and presenting/selling features/benefitsAchievements: Rapid promoted to senior valuer due to consistently exceeding targets
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SALES EXECUTIVE
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1995 - 1999
Scotland’s leading premium car dealership, responsible for:• VIP and key customer facing sales • Handling and dealing with all administration related to the sale and purchase of prestige vehicles• Supporting PR events incl. product launches, motor show exhibitions and factory visits• Working in a small team ensuring highest level of attention, deliver the ultimate customer journeyAchievements: Youngest sales person in the Porsche Cars Great Britain Network; Winner of a national sales competition with the reward of travelling with Porsche GB to Le Mans 24 hours race
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Education
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Kelvinside Academy
French, English, Maths, Geography, Physics and Arithmetic -
College of Commerce
HND in Marketing and Business
Suggested Services
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Industry Focus. “Real Estate”
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References
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