Experience

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  SureFire

  • Technical Support Specialist

    • Nov 2017 - May 2023

    -Primary responsibility includes managing national accounts in the Southeast territory. -Ensures accuracy of purchase orders before processing and completion.-Maintain visibility by effectively communicating between multiple departments such as Tech Support, Repairs, and management. -Assists in testing equipment for additional evaluation and for potential points of failure.-Provides critical feedback for both products and procedures.Responsible for managing assigned domestic accounts. Effectively and efficientlycommunicate with internal/external customers regarding product/service inquiries,respond to customer e-mails, order processing and have timely responses tocustomer requests/complaints.

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  Hot Rods and Handguns

  • Huntington Beach, California, United States

  • Range Supervisor/Range Safety Officer

    • Feb 2021 - Nov 2022
    • Huntington Beach, California, United States

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  Field Time Target & Training

  • Stanton, CA

  • Range Safety Officer/Firearms Instructor

    • Aug 2015 - Jul 2018
    • Stanton, CA

    Ensuring the safety of shooters and customers both on the line, in the stalls, and outside of the firing lines. Reinforcing the standards of conduct, and range safety rules at all times. Coaching and teaching new and inexperienced shooters as needed.Current instructor for basic handgun classes held at FT3 Tactical.

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  Zodiac Inflight Innovations

  • Content Production Specialist

    • Sep 2015 - May 2016

    Duties and responsibilities include:Oversee the activities of Content support staffCoordinate the aggregation of the content for each update with airline customer and content service providerDirect content service providers and airlines during the Entry into Service processEnsure that all content meets established standards and assesses any technical challenges in displaying the contentDevelop and refine procedures for content production activitiesIs responsible for ensuring the production quality of all content sets leaving the office and being fieldedCoordinate/Oversee the national and international customer shipping and tracking process in partnership with the shipping and receiving divisionMaintain and audit all necessary records supporting issued purchase orders, billings, and delivery relating to the content businessRecord transactions into QuickBooks Accounting package with proper coding and approvals according to company guidelinesPrepare monthly reports to supply to content providers regarding usageProperly maintain all pertinent files of the content business (Excel Spreadsheets and Purchase Orders)Provide Quality Assurance backup to the content team, which includes cross referencing content tracking sheets, viewing content for quality, and checking the unitsMay be involved in placing, confirming, and monitoring content orders and activities

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  Defensive Strategies Group

  • Southern California

  • Firearms Instructor

    • 2015 - 2016
    • Southern California

    Defensive Strategies Group was formed to provide quality and affordable firearms and medical training. Our goal is to ensure our students are given solid fundamentals without having to compromise their safety and the safety of others.

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  SocTech

  • Owner/Operator

    • Jun 2014 - Aug 2015

    Payroll and accountingSchedulingConsultingCommunicationsShipping and ReceivingInventory and LogisticsNavigation and PlanningResource and Asset ManagementNetwork coordinationCompany liaison

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  FedEx Office

  • Business Center Manager

    • Aug 2006 - Jun 2014

    Inventory LogisticsPayroll & AccountingOperationsSchedulingSalesDevelopment & TrainingOutsourcingShippingProductionRetailConsultant/AdvisorSubject Matter Expert(SME) for pack & ship