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Bio

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John Mai is a seasoned IT professional with expertise in technical support, data analysis, program management, and system administration. He has certifications from leading organizations such as AccessData, Dell, ITIL, and Microsoft, and has honed his skills in Microsoft Office, public speaking, research, customer service, and networking.

Credentials

  • AccessData ACE Certification
    AccessData
  • Dell Desktop Hardware Certification
    Dell
  • Dell Laptop Hardware Certification
    Dell
  • ITIL v3 Foundation Certification
    ITIL Certified
  • Microsoft MCTS: Windows 7, Configuring
    Microsoft
  • Microsoft MCTS: Windows 7, Deployment
    Microsoft
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Industry Focus. “Computer Software”

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