Bio
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Topline AI
John Mai is a seasoned IT professional with expertise in technical support, data analysis, program management, and system administration. He has certifications from leading organizations such as AccessData, Dell, ITIL, and Microsoft, and has honed his skills in Microsoft Office, public speaking, research, customer service, and networking.
Credentials
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AccessData ACE Certification
AccessData -
Dell Desktop Hardware Certification
Dell -
Dell Laptop Hardware Certification
Dell -
ITIL v3 Foundation Certification
ITIL Certified -
Microsoft MCTS: Windows 7, Configuring
Microsoft -
Microsoft MCTS: Windows 7, Deployment
Microsoft
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Industry Focus. “Computer Software”
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