Experience

• 

  Talize

  • Ontario West

  • District Manager

    • Jan 2024 - Present
    • Ontario West

• 

  Dollar Tree Stores

  • London, Ontario, Canada

  • District Manager

    • Sep 2014 - Dec 2023
    • London, Ontario, Canada

• 

  Cash4You Corp

  • Woodstock to Windsor

  • District Manager

    • Jul 2013 - Sep 2014
    • Woodstock to Windsor

• 

  Party City

  • Kitchener, Canada Area

  • General Manager

    • Jun 2011 - Jul 2013
    • Kitchener, Canada Area

• 

  Discount Car and Truck Rental

  • London, Canada Area

  • Assistant Operations Manager

    • Feb 2010 - Jun 2011
    • London, Canada Area

• 

  Blockbuster

  • District Manager

    • Nov 1997 - Feb 2010

    Responsible for a varied group size of 10-14 stores throughout Ontario, with an average compliment of 10-12 employees per store. Territory alignment changed three times and encompassed Kitchener-Waterloo and Area/Sault St. Marie, Oakville and Area, and Hamilton and Area. Accountable for ongoing coaching and development of Store Managers and their staff as well as for expense control (labour, shrink management, bad debt control).Parachuted into under performing regions to build high performing teams that could achieve personal and corporate objectives.Achieved $13.7 million revenue (2008) with ten stores in the Hamilton Region.Improved "Ranking Nationwide by 22 positions or higher and Ranked #1 or #2 in Region" in 12 month period for Active Members, Rental/Retail/Total Revenue, and EBITDA (2008).Ranked Top 3 "Shrinkage Control" (2005-2007) in Canada - out of 36 Districts.Ranked #1 in the internal "Loss Prevention Audits" (2007) for Region - out of 13 Districts.Managed sales focus (sales and service targets, marketing and merchandising programs).Ranked #2 "Human Resource Challenge" (2007) for stores meet/exceed expectations in Canada - out of 36 Districts. Introduced and implemented several new initiatives that promoted store effectiveness and customer service.Delivered value added training sessions where results were measureable both in customer and employee satisfaction.Ensured consistent quality of operation standards implementation through regular weekly meetings with Store Managers and bi-monthly store visits.Drove and increased customer service levels.Ranked "Highest Average Dollar Increase Per store on Operating Margin" (2003) in Canada.Games Manager, Operations 2004-2005Responsible for 38 Game Rush branding store inserts into existing stores - store layout, product mix, and merchandising. This was a new concept for Blockbuster Canada.

• 

  The Game Station

  • Owner and Manager

    • Jan 1996 - Sep 1997

    Responsible for all operational areas (marketing, advertising, merchandising, sales, inventory control, accounting, P/L, personnel) of video games and Games Workshop merchandise.

• 

  Kelly Joe's Restaurant and Roadhouse

  • Kitchener, Canada Area

  • Manager

    • Jan 1994 - May 1995
    • Kitchener, Canada Area

    Responsible for all operational areas of popular family restaurants (120 seats).Performed all accounting and payroll for 2 locations.Responsible for front-of-house, back-of-house, cost control, workplace safety, P/L, merchandising, inventory control, personnel, customer service.Recruited, interviewed, hired, trained and supervised 15-20 employees.