Experience

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  Transsnet Payments Ghana Limited

  • Greater Accra Region, Ghana

  • Information Technology Support Engineer

    • Jan 2023 - Present
    • Greater Accra Region, Ghana

• 

  Zentech I.T Solutions Limited

  • Greater Accra, Ghana

  • IT Support Engineer

    • Mar 2021 - Present
    • Greater Accra, Ghana

     Monitor and maintain computer systems and network in the organization Troubleshooting and Migrating Cisco Routers for our Client  Providing technical support on-site or via remote-access systems  Installing and configuring Cisco Routers and Switches  Provide customer support and assistance in issue troubleshooting  Support the roll-out of new application  Diagnosing hardware and software fault and solving technical application problem  Installing and configuring computer hardware operating system and application  Troubleshoot system and network problem, diagnosing and solving hardware or software fault  Set up new users account and deal with password issues  Test and evaluate new technology  Monitor and maintain computer systems and network in the organization  Installing and configuring computer hardware, software, networks, printers  Diagnose and resolve technical hardware and software issues involving internet connectivity, LAN, VOIP

• 

  Channel IT Services (SBA 8a Certified, WOSB)

  • Ghana

  • IT Support Engineer

    • Sep 2018 - Jun 2020
    • Ghana

     Installing and upgrading anti-virus to ensure security at the user level  Monitoring and maintain computer system and network  Troubleshooting hardware and software issue  Installing and configuring computer hardware, software, networks, printers, scanners  Managing technical documentation  Installing and configuring window servers  Troubleshooting systems and network problems, diagnosing, and solving hardware or software faults.  Diagnose and resolve technical hardware and software issues involving internet connectivity, LAN, VOIP  Performing daily back up operation

• 

  Ghana Ports and Harbours Authority

  • Takoradi

  • Network Engineer

    • Jan 2015 - Oct 2015
    • Takoradi