Experience

• 

  EV.com

  • Toronto, Ontario, Canada

  • Product Outreach Manager

    • Oct 2023 - Present
    • Toronto, Ontario, Canada

    • Prioritize success of the company as the main objective• Strategize and execute anything sales related (425% dealer partner growth QoQ)• Lead and grown sales team by nurturing talent and setting team up for success• Contribute to every department of the business, wearing multiple role hats• Creating and maintaining healthy relationships with stakeholders and dealers

• 

  CENTURY 21®

  • Toronto, Ontario, Canada

  • Real Estate Agent

    • Jun 2021 - Present
    • Toronto, Ontario, Canada

    Experienced with buying/selling/leasing residential/commercial units.

• 

  Tesla

  • United States
  • Motor Vehicle Manufacturing
  • 700 & Above Employee

  • Tesla Advisor Level 5

    • Sep 2015 - Jun 2020

    • Consistent over achiever in sales throughout the country with over 1300+ vehicles sold• Ranking top in NA with Model S/X volume sales• Persistently amongst the highest scored customer survey• Coaching peers and manage retail store assuring highest quality service and surpassing store targets• Providing critical feedback to managers and VPs to improve performance in local markets• Lead and participate in marketing events by coordinating and prioritizing resources

  • Product Specialist

    • Apr 2014 - Aug 2015

    • Ranked as top PS in sales conversion in the entire NA for Q3• Engaged customers at the store in a warm and friendly manner• Represented the brand with a professional and confident attitude• Expressed passion and excitement working in sales, delivery and marketing events

• 

  TD

  • Toronto, Canada Area

  • Customer Service Representative

    • 2013 - 2015
    • Toronto, Canada Area

    • Provided high level of customer service in an efficient and thorough way• Resolved account issues and educated customers on our products and services• Advised clients in investment opportunities based on personalized financial situation• Protected every customers' information and privacy by complying with company policy

• 

  Willowdale Nissan and Infiniti Ltd.

  • Thornhill

  • Sales & Leasing Consultant

    • Nov 2012 - Feb 2013
    • Thornhill

    • Presented vehicle facts in a friendly manner resulted in positive feedback from managers• Honed selling and negotiation techniques by thinking ahead for counter-objections, and surpassed sales volume of other experienced colleagues• Serviced customers with professionalism, attaining 100% in all satisfaction related surveys• Demonstrated enthusiasm and eagerness to sell by prospecting through the phone everyday

• 

  Agincourt Open Badminton Centre

  • 1510 Birchmount Road

  • Facility Manager

    • Mar 2012 - Feb 2013
    • 1510 Birchmount Road

    • Created Excel database and appointment worksheet and greatly reducing customer wait time • Established total control when supervising the entire two-floor building by familiarizing with the system and planning ahead, achieving substantially less customer complaints • Communicated policy and expressed care to clients, developing long-lasting relationships• Managed cash flow using organizational methods and remaining calm when under pressure

• 

  Ministry of Training, Colleges and Universities

  • 900 Bay Street

  • Junior Research Policy Analyst

    • Oct 2010 - Apr 2011
    • 900 Bay Street

    • Researched jurisdictional policy by collecting and analyzing information used to create executive summaries and in return being the main contributor to many successful projects• Wrote clear and concise reports and proposals for managers and executives• Created key framework and dashboard used by the Ministry for increasing productivity• Maintained 7 projects by multitasking and efficiently prioritizing by importance and deadline

• 

  World Vision Canada

  • Charity Event Assistant & Customer Servicing Agent

    • Apr 2010 - Dec 2010

    • Integrated and led a team of volunteers to undertake a massive fundraising concert at Sony Centre, accomplishing a smooth rundown of events from start to finish• Coordinated sponsorship booth and raising awareness for the Child Sponsorship Program• Aided clients with problems and clarified any misunderstandings through the phone