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John Highter profile image

John Highter

Service Coordinator at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">University of Maryland Baltimore County</span>
Intro Book
Marketing and customer service professional with experience in higher education and retail.
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Location
Baltimore, Maryland, United States, US
Skills
  • Social Media Marketing
  • Teamwork
  • Microsoft Office
  • Customer Service
  • Leadership
  • Show all
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Bio

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John Highter is a skilled professional with experience in customer service, leadership, and marketing. He has worked in various roles, including Service Coordinator, Admissions Counselor, and Marketing and fan development at Towson University. He also has experience in retail and food service industries. With a degree in Mass Communication from Frostburg State University and Towson University, John has developed strong skills in communication, teamwork, and problem-solving. He is proficient in Microsoft Office and has experience with social media marketing.

Experience

  • University of Maryland Baltimore County
    • Service Coordinator
      • Apr 2024 - Present
  • Towson University
    • Towson, Maryland, United States
    • Admissions Counselor
      • Aug 2021 - Apr 2024
      • Towson, Maryland, United States
  • Kohl's
    • Edgewood, Maryland, United States
    • Picker/Packer
      • Sep 2020 - Dec 2020
      • Edgewood, Maryland, United States
  • Giant Food
    • Baltimore, Maryland
    • Store Associate
      • Mar 2015 - Mar 2020
      • Baltimore, Maryland

      •Collect shopping carts and baskets for customers •Provide customer service and aid customers with check out•Maintain store cleanliness and take out waste•Respond to supervisors and store security when necessary

  • Towson University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Outreach Assistant for Media, Arts, & Communication (MAC) Career Community
      • Aug 2019 - 2020

      •Directed and advertised career center services and resources to students throughout the campus.•Utilized MAC locations to market to students, meet with students, and set up MAC events•Helped with planning and production of marketing events, presentations, participate in career center activities, and perform other related duties

    • Marketing and fan development
      • Oct 2018 - 2020

      •Promoted Towson University athletics events and sponsors before and during athletic events by word-of-mouth and distributed flyers•Collaborated in a team to create a safe, fun, and entertaining game day experience for fans and guests of all ages •Assisted with game day operations including giveaways and contests for kids and adults•Worked in a team to set up and break down of team equipment

  • Weis Markets
    • Frostburg, Maryland
    • Store Associate
      • Nov 2016 - Nov 2017
      • Frostburg, Maryland
  • Frostburg State University
    • Frostburg, Maryland, United States
    • Student Worker
      • Aug 2016 - May 2017
      • Frostburg, Maryland, United States

      •Developed, organized, and maintained campus events calendar for events and activities scheduled for each department on campus•Promoted weekly events planned by all campus department •Managed Facebook, Instagram, Snapchat, and Twitter applications to implement creative marketing promotional campa...

  • S.A.F.E. Management
    • Baltimore, Maryland
    • Staff
      • Aug 2016 - Feb 2017
      • Baltimore, Maryland

      •Provided customer service to fans and guests of various ages to enhance game day experience•Assisted fans and guests with seating •Supervised assigned sections to ensure safety and a positive family-friendly environment in compliance with both the NFL Fan Code of Conduct and M&amp;T Bank Stadium...

  • Disability Support
    • Frostburg, Maryland
    • Student Staff
      • Aug 2016 - Dec 2016
      • Frostburg, Maryland
  • Sam's Club
    • Rosedale, Maryland
    • Store Associate
      • Feb 2014 - Feb 2015
      • Rosedale, Maryland
  • Boys and Girls Club
    • Baltimore, Maryland
    • Summer Staff
      • Jun 2010 - Aug 2010
      • Baltimore, Maryland

Education

  • 2018 - 2020
    Towson University
  • 2016 - 2018
    Frostburg State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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