Bio
Experience
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The Wilpak Group
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Melbourne, Australia
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Warehouse Operations Manager
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Sep 2014 - Present
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Melbourne, Australia
One of Australia’s leading innovators and manufacturers of insulated packaging for sectors including dairy, logistics and pharmaceuticals, The Wilpak Group Pty Ltd is based in Melbourne. The Wilpak Group owns a number of packaging brands and is the only company manufacturing insulated products with both HACCP and ISO14001 Accreditation. As the Warehouse Operations Manager of this company, my key responsibilities include:• Liaising between the office and warehouse• All aspects of production and flow• Coordinating inbound and outbound deliveries and orders• Ensuring a safe and secure warehouse by implementing OHS policy and procedure• Responsible for inventory and productivity levels• Hiring, supervising, scheduling and training warehouse personnel• Managing all documentation for goods moving in and out of the warehouseMy achievements in this role include:• Successfully contributing to the smooth operation of the warehouse.• Managing my time effectively to ensure all tasks are completed to deadline.• Consistently receive positive feedback in performance reviews.
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John's Garden Maintenance
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Melbourne, Australia
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Founder
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Jan 2010 - Aug 2014
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Melbourne, Australia
John's Garden Maintenance was a small domestic garden maintenance business I established in 2010, which serviced the Melbourne area.My key responsibilities in this role included:• Providing quality customer service in person, over the telephone and via email• Completing all garden maintenance• Supervising and training staff• Maintaining equipment• Liaising with external providers, e.g. accountants, to assist with business operations• Determining the direction of the business• Developing and implementing business development strategiesMy key achievements in this role included:• Created a financially viable business from scratch.• Developed excellent rapport with customers, which resulted in repeat and referral business.• Consistently received great feedback from customers.
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AzkoNobel
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Melbourne, Australia
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Warehouse Assistant
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Jun 2003 - Dec 2009
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Melbourne, Australia
AkzoNobel was established in Sweden back in 1646 and is responsible for the manufacture and distribution of chemical products in the industrial, automotive, aerospace and surface chemistry industries. Such brands belonging to the country include Dulux and Sikkens.My key duties in this position included:• Assisting with the smooth operation of the warehouse• Machine operation• Forklift operation• Stock management and controlMy key achievements in this role included:• Contributed to the successful operation of the warehouse.• Adhered to OHS policy and procedure and achieved a clear record.• Consistently received positive feedback in performance reviews.
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Lotus Upholstery
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Melbourne, Australia
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Co Owner
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Dec 1992 - May 2003
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Melbourne, Australia
Lotus Upholstery was a small upholstery business servicing the domestic market, providing upholstery services including restoration and repair.My key duties in this position included:• Providing quality customer service in person, over the telephone and via email• Completing all upholstery tasks• Supervising and training staff• Maintaining equipment• Liaising with external providers, e.g. accountants, to assist with business operations• Determining the direction of the business• Developing and implementing business development strategiesMy key achievements in this role included:• Along with my business partner, we created a financially viable enterprise from nothing.• Developed excellent rapport with customers, which often resulted in repeat and referral business.• Consistently received great feedback from customers.
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Education
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1980 - 1984Williamstown High
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