Experience

• 

  Md Dept. Of Public Safety And Correctional Services

  • It Programmer Analyst Manager

• 

  MD Dept. of Public Safety and Correctional Services

  • Pikesville, MD

  • IT Programmer Analyst Manager

    • Jan 2018 - Present
    • Pikesville, MD

    • Manager of a technical support team providing ongoing 24 X 7 support of the DPSCS data center consisting of over 500 servers and systems• Daily support of AIX, Unix, Linux servers in the data center• Daily support of Windows 2008 Server and Windows 2003 Server computer systems• Daily support of IBM Tivoli Storage Manager to ensure infrastructure backups and integrity• Responsible for supervising Computer Network Specialist Supervisor and Computer Network Specialists• Assign tasks and projects to the Network Specialist Supervisor and Network Specialists• Manage tasks and projects for the DPSCS Server Team to successful completions• Perform bi-annual PEPs for the Network Specialist Supervisor and Network Specialists• Plan and implement ongoing server support tasks to maintain servers and data center.• Plan and design new infrastructure including operating systems software and network communications software• Work with functional groups and regional offices to plan and design new infrastructure.• Perform site visits to regional offices to implement and troubleshoot infrastructure.• Report to senior management and provide detailed information of ongoing initiatives.• Develop reporting and matrixes to determine project status.• Report to functional groups and regional offices new project status.• Work with Computer Network Specialists and Database Specialist to analyze systems and maintain availability• Responsible for software maintenance, upgrades and licensing• Responsible for hardware maintenance and support, refresh and upgrades

• 

  Department of Public Safetty and Correctional Services

  • Pikesville MD

  • Network Specialist Supervisor

    • Dec 2013 - Present
    • Pikesville MD

    • • Plan and design new infrastructure including operating systems software and network communications software.• Work with functional groups and regional offices to plan and design new infrastructure.• Responsible for supervising Computer Network Specialists and Database Specialists.• Perform site visits to regional offices to implement and troubleshoot infrastructure.• Report to senior management and provide detailed information of ongoing initiatives.• Develop reporting and matrixes to determine project status.• Report to functional groups and regional offices new project status.• Work with Computer Network Specialists and Database Specialist to analyze systems and maintain availability.• Work with Computer Network Specialists and Database Specialist to troubleshoot infrastructure.

• 

  MD Library for the Blind & Physically Handicapped

  • Baltimore MD

  • Network Specialist II

    • Aug 2006 - Dec 2011
    • Baltimore MD

    • Provide infrastructure support using VMWare – vSphere technology.• Provide technical planning and recommendations to library senior staff.• Analyze systems and perform system upgrades and technology refreshes.• Provide on time and successful daily network infrastructure, MS Server 2008 and 2003, Check Point Firewall, end user computing, network printers, end user printing, peripheral equipment, telephone and audio visual support for the library.• Manage users, computers, printers and groups in MS Server 2003 Active Directory.• Manage network security using MS Server 2003 Active Directory and Checkpoint Security.• Manage data and data integrity with Symantec Backup Exec and Vice Versa software.• Manage and support multiple server environments.• Manage and support a Linux email server using Outlook interface on local workstations.• Support end user community resolving all workstation hardware and software issues.• Support all end user devices such as bar code scanners, printers, Dell Axims and all other devices.• Provide move add and change support for the LBPH telephone system.• Support library patrons and public computers.• Development of workstation images and deployment of images using Symantec GHOST.