Experience

• 

  HR Smith Group of Companies

  • United Kingdom
  • Aviation and Aerospace Component Manufacturing
  • 1 - 100 Employee

  • Business Development Manager

    • Mar 2020 - Present

  • Product Development and Technical Support Engineer

    • Apr 2002 - Oct 2023

    Providing field failure analysis, trouble shooting and front-line customer support; delivering technical support to the sales function of the business and bringing product improvement strategies. Leading new product designs alongside the technical specification of products to meet industry, customer and financial requirements. Familiar with conveying technical presentations and representations of products to meet customers understanding of systems. Immersed into niche high profile industries delivering safety-critical, technical solutions on systems such as aircraft (fixed and rotary winged) and submersible vessels. Providing manufacturing and R & D support during new product introduction, specialising in Search and Rescue systems.

• 

  Circatech Ltd

  • Hereford, United Kingdom

  • Senior Test Engineer

    • Nov 1999 - Apr 2002
    • Hereford, United Kingdom

    Designing test specifications and test reports. Responsible for a team of Engineers providing Electrical/Electronic testing of products. Fault finding to component level, development of test rigs. Involved in conducting formal customer acceptance testing.Knowledge of Defence and Civil standards and procedures.

• 

  Gyrus Medical Ltd

  • Cardiff, United Kingdom

  • Service Engineer

    • Jul 1997 - Nov 1999
    • Cardiff, United Kingdom

    Fault diagnosis and repair. Providing a high level of field and in house technical support.Supporting Research and Development engineers.Liaising with Quality and Business managers.Commissioning equipment in the field.Preparing and writing technical reports for internal and external use.