Experience

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  Alert Medical Alarms Inc

  • Jenkintown, Pennsylvania, United States

  • Scheduling and Audit Specialist

    • Aug 2023 - Present
    • Jenkintown, Pennsylvania, United States

    Perform outreach to new clients and ensure they are scheduled to receive their device in a timely manner. Track the referrals to completion of initial installSchedule technicians for onsite installs and track jobs to completionCommunicate with case managers and provide updates for them regarding their participant' servicesAudit client files to ensure all paperwork is completed and devices remain active. Perform outreach as necessary to keep files up to date.Work with payers during external audits to ensure we remain compliantAssist intake with insurance referral processingField inbound customer service phone calls and handle internally, or transfer to the correct departmen

• 

  Self Employed

  • Home Health Aide

    • Jan 2017 - Jun 2023

    Responsible for all aspects of care for a bedridden elderly parent with dementia.Compassionately addressed all activities of daily living and personal care.Communicated and coordinated with doctors, nurses and aides.Documented changes in condition.Provided a clean, safe comfortable environment.

  • Residential General Contractor

    • Mar 2016 - Mar 2023

    Roofing, gutters, siding, decks, pressure washing

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  TXR Global Technology Services, Inc.

  • Norristown, PA

  • Project Manager, Distrbuted Antenna Systems ( DAS )

    • 2005 - 2015
    • Norristown, PA

    Oversaw all phases of AT&T, Verizon and T-Mobile telecommunications installations from initial bid walk-through to submission of close out package. Single and multi-building systems that involved RF and fiber. Projects included Lockheed Martin, Apple Store and BNY Mellon.• Supervised 6 installation and testing technicians to install and test the equipment.• Managed an average of 1-2 subcontractors (including Union workers) to ensure completion of projects.• Resolved on-site construction issues such as roofing and grounding decisions.• Maintained open customer communication to update and translate technical information on weekly status calls. Received written commendation from senior-level customer representative.• Developed company-wide parts database for development of bills of materials which made bidding information available to appropriate employees. It also served as reminder for materials needed during projects.• Provided own computer and software (AutoCAD, MS Project, VISIO) to enhance ability to complete projects.• Wrote procedures and trained 10 technicians on the use of Anritsu to determine GPS information.• Accountable for verifying customer supplied assets in values of $30,000-$120,000.

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  InterDigital Communications

  • United States
  • Telecommunications
  • 500 - 600 Employee

  • Manager of Corporate Quality

    • 1998 - 2002

    Provided successful registration of sites in King of Prussia, Long Island, NY and Montreal to the ISO 9000:2000 Quality Management Systems Standard, a standard to ensure that products conform to customer requirements. • Oversaw all elements of the quality management system. Reported to the CEO the status of internal audits.• Managed a team of 8 Auditors who conducted internal audits throughout the company.

  • Assistant to Director of Corporate Quality

    • 1995 - 1998

  • Senior Maproom Technician

    • 1991 - 1995

    Designed solutions for radio frequency telemetry for remote users considering available frequencies, terrain, access and power.• Produced area coverage analysis and point-to-point studies to determine locations for building cell towers.• Trained 6 field employees on GPS data collection. Trained and supervised 6 employees on digitizing data.

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  Abington Friends School

  • Math Teacher

    • 1987 - 1990

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  The Gow School

  • South Wales, NY

  • Math Teacher

    • 1986 - 1987
    • South Wales, NY