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John C. Cain, Jr. is a seasoned professional with expertise in management, training, public speaking, customer service, recruiting, and technology support. He has held various roles, including Director of Community Technology Integration, Computer Technology Instructor, and Human Resources Manager. John has a Master of Education degree from Cambridge College and has completed Nonprofit Management and Leadership certification from the Institute for Nonprofit Practice.

Credentials

  • Nonprofit Management and Leadership
    Institute for Nonprofit Practice
    May, 2021
    - May, 2026

Experience

  • City of Quincy
    • Quincy, Massachusetts, United States
    • Director of Community Technology Integration, and Support
      • Jan 2022 - Present
      • Quincy, Massachusetts, United States

      Under the mayor's leadership, responsibilities are to coordinate and manage community and family program solutions, to tackle the entrenched digital divide, in Quincy.

    • Computer Technology Instructor
      • Sep 2016 - Jan 2022
      • Dorchester, MA

      * Technology Instruction for 400 students weekly.* Technology Support for a staff of 30+ users.* Introduced two technology & leadership, after-school programs for girls and boys, that include STEM, coding, and utilizing software applications & tools for learning.

    • Consulting and Advisory Services
      • 2014 - Jan 2022

      Seasoned professional with solid experience and expertise in education (training & technology/tutoring), call center management, customer/help desk support, human resources (strategic resources planning, recruitment development, career planning & counseling, AA/EEO compliance, policies & procedures), community service, grant development, computer services, integration and support.

    • After-School / Head Teacher/Tutor
      • 2004 - 2016
      • Hyde Park, MA

      Successfully developed an after-school tutoring program, that includes daily homework completion, math/ELA/science/social studies enhancements, STEM robotics, and the expanded computer software learning tools. Programs also provides $50.00 computer/ $11.00 a month, and Rosetta Stone English Immersion Program opportunities for low-income families, adults, seniors, unemployed, and special needs.

    • Teacher, Instructional Technology, Science, Math, Literacy (Grades: k to 12th)
      • 2002 - 2016
      • Quincy and Boston

      As an Instructional Technologist, I introduce and educate students to understand the value of integrating technology into their learning curriculum. Successfully train students from kindergarten to adults.As the Technology Support Teacher, I provided computer technology education, support & services to teachers, and administrative staff, serving as the liaison to the Management Information Systems organization, and the school.Taught (Microsoft Office) Excel, Word and PowerPoint, using with Smart Board Technology in the classroom, along with peripheral devices, and digital photography

    • President
      • 1992 - 2002
      • Quincy, MA

      Founded, managed and developed the company by selling computer products and sales and services solutions to federal, state & local government agencies, several major fortune 1000 companies, and numerous small businesses. Successfully developed winning federal, state, and local government technology contracts.Authorized re-seller relationships with major computer products suppliers.Assisted customers in planning and managing their overall computer systems and network needs. The company focused its efforts in four key service areas.• Information Systems Services• Client Server Application Development• Network Planning and Design• Computer Products Sales and ServicesWe were Authorized Re sellers for Apple, Dec, Compaq, HP, IBM and compatibles, SUN compatibles.Industry marketed and serviced:• Major government prime contractors• Civilian and federal government agencies• State, city, municipal, and local government• Colleges and universities• Banks, insurance agencies, and other commercial markets

    • Human Resources Manager/Program Manager
      • 1984 - 1991
      • Waltham, MA

      Managed human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.Managed and developed a TRW subcontract, staffing and assigning technology personnel to major Air Force bases in the USA. This systems support and services IT contract consisted of some of the following positions:- Computer Operators - Help Desk Support - Programmers - DBMS Specialists - Programmer Analysts Network Specialists - Project Leaders - Systems Analysts - Project Managers- Trainers - Technical Writers

Education

  • 1986 - 1988
    Cambridge College
    Master of Education (M.Ed.), Human Resources Management

Suggested Services

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Industry Focus. “Education Management”

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