Experience

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  Mobilitas Insurance

  • Commercial Insurance Product Manager

    • Apr 2024 - Present

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  Liberty Mutual Insurance

  • United States
  • Insurance
  • 700 & Above Employee

  • Assistant Director, Product Research

    • Jan 2022 - Dec 2023

    • Led and supported product management of cross-functional commercial insurance and finance projects, including scaling billing and payment programs, revising the premium audit experience, and refreshing our multi-variant pricing model.• Owned product strategy and roadmap of initiatives through experimentation, soliciting feedback, and utilizing design-thinking and an iterative approach.• Built cross-functional relationships and leveraged data analysis to identify trends leading to actional insights, including reducing audit noncompliance bad debt, and developing operational strategies to improve the customer experience.• Developed and delivered presentations to key stakeholders on analyses, insights, and project progress.• Identified and executed initiatives focused on employee development and Diversity, Equity, and Inclusion plan for a team of 200 employees.

  • Consultant, Product Research

    • Sep 2018 - Jan 2022

    • Promoted to Assistant Director in January 2022.• Built cross-functional relationships and leveraged data analysis to identify trends leading to actional insights• Developed and delivered presentations to key stakeholders on analyses, insights, and project progress.• Identified and executed initiatives focused on employee development and Diversity, Equity, and Inclusion plan for a team of 200 employees.

  • Consultant, Product Analysis

    • Nov 2017 - Sep 2018

    • Defined analytical agenda for new BOP product development and drove data-based sizing for product features, prioritization, roadmap, and results while communicating with key stakeholders.• Led and managed cross-functional Agile projects of varying complexity, involving advanced analysis and research with both regional and countrywide implications.• Developed and oversaw P&L initiatives of Commercial lines for various regions in the US through product analysis of varying complexity, including rate changes up to 19.9% and regulatory changes.• Supervised and mentored rotational and junior analysts through various projects and rate reviews, as well as managed 9 analytical interns for the summer of 2018.

  • Sr. Analyst, Product Analysis, Commercial Insurance

    • Apr 2016 - Nov 2017

    • Developed and oversaw P&L initiatives of Commercial lines for various regions in the US through product analysis of varying complexity, including rate changes up to 19.9% and regulatory changes.• Supervised and mentored rotational and junior analysts through various projects and rate reviews, as well as managed 9 analytical interns for the summer of 2018.

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  Homesite Insurance

  • Greater Boston Area

  • Senior Product Management Analyst, Underwriting

    • Mar 2014 - Apr 2016
    • Greater Boston Area

    • Managed a portfolio of the Homeowner lines of business across 13 jurisdictions.• Led and assisted in cross-functional projects, including partner integrations with 2 major carriers and profitability analyses of wildfire and dog bite risks leading to guideline enhancements.• Performed ad-hoc quantitative analyses to identify and solve business problems through the advanced use of Excel, Access, SQL Server, and Tableau.• Became a subject matter expert on Homeowners Insurance and continued my education through monitoring industry developments and competitive intelligence.

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  Liberty Mutual Insurance

  • Concord, NH

  • Sales Representative

    • Sep 2011 - Mar 2014
    • Concord, NH

    • Served as an expert and consultant in Life and Property/Casualty Insurance while providing risk assessment and the appropriate products to my clients, earning several sales awards across a suite of products.• Identified business opportunities and created action plans to grow markets through affinity marketing, partner management, and networking resulting in above average sales results.• Mentored and coached junior representatives leading to broader sales success for the team.• Proactively remained current on competitive developments in the industry.

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  Sherwin-Williams Company

  • United States
  • Chemical Manufacturing
  • 700 & Above Employee

  • Store Manager

    • Nov 2010 - Sep 2011

    • Grew new business accounts by 112% year-over-year.• Identified, evaluated, and managed opportunities for growth of the branch through the development of an annual business plan.• Managed workforce to improve time and cost efficiency.• Monitored and analyzed P&L, as well as other internal and external sources.

  • Assistant Manager

    • Mar 2010 - Nov 2010

    • Orchestrated 18% sales gain with Store Manager year-over-year.• Analyzed A/R reports to reduce Past Due Accounts by 5%, Days Sales Outstanding by 86%, and Net Loss by 99%.• Trained and developed part-time employees.• Managed day-to-day operations while Store Manager focused on new business.

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  Direct Capital Corporation

  • Portsmouth, NH

  • Product Specialist

    • Dec 2009 - Feb 2010
    • Portsmouth, NH

    • Fifth in group for overall sales during my tenure.• Created sales opportunities through telecommunication.• Developed leads for Finance Managers.• Filled pipeline and close sales on application fees for financing.