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John Arsenault is a seasoned purchasing professional with extensive experience in computer hardware, software, and technical support. He has worked in various roles, including IT procurement analyst, technical support representative, and PC consultant, providing expertise in SAP, Microsoft Office, and hardware diagnostics. With a strong educational background in materials management and computer applications, he has honed his skills in budget financial analysis, procurement functions, and cost-saving contracts.

Experience

    • PC Consultant
      • Dec 2008 - Present

      Providing hardware and software diagnostics, repairs, installs and upgrades. Application training for desktops and laptops.

    • Buyer II
      • Dec 2006 - Dec 2008

      Procure all IT hardware and software, Office Products, Office Equipment, Forms, Brochures, Office Furniture. Assisted in creating the Policies and Procedures, Buyer Manual

    • Consultant
      • Feb 2006 - Dec 2006

      Providing budget financial analysis for IT Department. Reporting directly to CIO/VP of Information. Establish laptop and desktop standards for headquarters and subsidiaries. Maintain excellent reporting records for SOX auditing. Very proficient in all MS Programs and Applications. Report generation through BPCS program.

    • Sr. IT Purchasing/Business Analyst
      • May 2004 - Jan 2006

      Procure all IT related hardware and software through SAP and Remedy. Maintain and analyze 6 cost center budgets. Maintain Microsoft MVLS Select Agreement. Laison for IS and Purchasing policies and procedures. Created Department Website. Sarbanes Oxley, Extensive knowledge of MS Word, Excel, Powerpoint, Frontpage, Outlook, MS Office.

    • Sr. Escalation Technical Support Representative
      • Oct 2002 - May 2004

      Providing Level II telephone support for all Dlink Networking products (i.e. routers, hubs, switches, wireless devices) working with all Win98, 98SE, 2000 and XP.switches, wireless devices) working with all Win98, 98SE, 2000 and XP.

    • Sr. IT Procurement Analyst
      • Oct 2001 - Oct 2002

      Lead for Dept staff. Provide all procurement functions for all IT related items. Negotiated contracts for outside procurement as well as cost saving contracts utilizing Blanket PO's and Sub-Contracts. Main focal point for Ariba ordering process. Maintain and recover financial data for budgetary purposes. Maintaining a JIT procurement system with MRP background. Co-functioning with vendor relations for shipment schedules and lead-time projections.

    • Tech Support Representative
      • May 2000 - Oct 2001

      Telephone and onsite support for Websense Software utilizing various platforms, 2000, NT, 98, UNIX

    • Technical Support Representative
      • Oct 1998 - May 2000

      Technical phone support for Micron Computers in the field of Hardware/Software. Graduated

    • Sr. Lead Buyer
      • Sep 1993 - Sep 1998

      Sr. Buyer for staff of 3. Managed facility contracts, initiated recycling programs, office supply programs, captured cost savings, procured all computer hardware and software.

    • Buyer
      • Sep 1990 - Sep 1993

      Teledyne Ryan Aeronautical - Buyer of Machined tools, Chemicals, Paints etc. General Dynamics - Vandenburg supplies Scientific Atlanta - Electrical Components Logicon - All Commodities. Understanding of FAR/DAR, CPSR Audits

    • Buyer
      • Jun 1979 - Oct 1989

      Transition from Stock room attendant to Buyer. Handling all MRO supplies, temp labor contracts, office supplies, Understanding FAR/DAR, CPSR Audits

Education

  • 1972 - 1976
    Marian High School
    Diploma, General
  • CCSA US-Ca
  • Coleman College US-Ca
    Certificate, Computer Applications; Networks
  • San Diego City College US-Ca
    in Purch, Materials Management

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