Experience

• 

  Van Oord

  • Jakarta, Indonesia

  • IT Support Technician

    • Dec 2023 - Present
    • Jakarta, Indonesia

• 

  BAM Infra Nederland

  • Indonesia

  • IT Support Technician

    • Sep 2018 - Dec 2023
    • Indonesia

    Job Descriptions:1. Manage 50 PC’s in Windows environment that are connected via a VPN router to Netherlands.2. Provide support for Singapore and Cibubur Office either onsite or remote via Teamviewer.3. Reinstall machines by hand and assist users4. Manage the IT Inventory such as PC, Laptop, Printer 5. Give suggestion to Procurement regarding IT needs

• 

  Asian Games 2018

  • Greater Jakarta Area, Indonesia

  • ICT Venue Technology Manager

    • Jul 2018 - Sep 2018
    • Greater Jakarta Area, Indonesia

    Job Descriptions:1. To coordinate ICT Team members doing their job accordingly.2. To be involved and responsible for the overall ICT Operations in the Venue.3. As point of contact escalating problems if needed to ITCC.4. To provide direction and oversee the Operations of ICT Team members during the time of operation in the Venue.5. Maintaining Venue Operations on time and running according to KPI targets.

• 

  AirAsia

  • Tangerang

  • Desktop and Operation Manager

    • Apr 2016 - Mar 2018
    • Tangerang

    Job Descriptions:1. Check and monitor all laptops, desktops and printers used in AirAsia Indonesia in order to ensure desktops and printers are inline with the approved standard procedures.2. Monitor all laptops, desktops and printers maintenance cost in order to ensure the maintenance costs used are the most effective and efficient one.3. Develop Standard Operating Procedures related to the usage of laptops, desktops and printers used in AirAsia Indonesia.4. Monitor the stocks of laptops, desktops, printers used in AirAsia Indonesia.5. To manage and lead desktop team to support operational as standard and operation procedure.6. To prepare schedule for Desktop Team to conduct Station Maintenance for all AirAsia Indonesia office.7. Coordinate with 3rd party vendor regarding laptops, desktops, printers, cctv, ups preventinve maintenance. 8. To prepare and present Budget every year to accomodate the Company needs and accomodate for IT Innovation that will support for Company Operation.

• 

  PT. Seasonal Supplies Indonesia

  • Cikupa

  • IT Support Engineer

    • Nov 2015 - Mar 2016
    • Cikupa

    Job Descriptions:1. To support and respond to SSI users daily IT questions and needs including troubleshooting, maintenance and set up.2. To be the hands and provide assistance to SSA IT in regards to the network and system at SSI.3. The IT Support Team aims to have all users issues addressed within a week of notification.4. Installation of new equipment or software5. Installation and setup of new users to the local network6. Maintain IT Issues Register7. Maintain records of IT equipment and location8. Label specific IT equipment such as: -Computers with ‘Computer Name’ -Printers -Routers -VOIP phones

• 

  World Food Programme

  • Jakarta

  • Information Technology Assistant

    • Dec 2014 - Jun 2015
    • Jakarta

    Within assigned Country-Office and under direct supervision of the ICT Officer, the incumbent will be responsible for the following duties: 1. Manage and maintain the Local Area Network (LAN) and Wide Area Network (WAN) systems to ensure that Network Operating System Support database, documents, shared resources and other data files are working properly in Country Office and Sub Offices2. Provide hardware and software trouble shooting support to all offices and staff3. Receive, test and install Servers, Desktops, Laptops and other IT Equipment4. Maintain all operating system, e-mail system, Microsoft Office Applications and anti-virus, ensure compliance with registration and updates5. Maintain systems and equipment by carrying out routine tasks and minor required repairs, such as backing up data, monitoring network and systems, servers and peripherals, running system diagnostics, and system optimization, removing viruses, spam, etc;6. Manage WFP Corporate Asset Management Database (AMD) to make sure that all items are properly labelled and recorded in Country Office and in Sub Offices.7. Liaise with Sub Offices AMD focal point to conduct physical check on regular basis8. Maintain the level of ICT hardware stocks for daily operations as well as for potential emergency operations9. Manage the installation, operations and maintenance of PABX telephone system in all offices;10. Maintain and update the telephone extension list on regular basis and telephone billing system;11. Liaise with vendors/suppliers for ICT hardware;12. Prepare payment request for any ICT services, monthly billings, frequency licensing, etc.13. Assist to ensure compliance with corporate IT policies, standards, guidelines and procedures;14. Collaborate with others units, as required15. Perform any other duty as required

• 

  Husky Energy

  • Canada
  • Oil and Gas
  • 700 & Above Employee

  • IT Infrastructure Specialist

    • Oct 2013 - Oct 2014

    Reporting to the Head of Corporate Services, Asia Pacific, the role of the Infrastructure Specialist is to deliver vital support services to the infrastructure operating environment in the Jakarta office. This position manages all support aspects of the desktop, server environment (hardware and operating system) and accompanying Storage Area Networks. In close collaboration with Corporate IT Infrastructure management teams and IT support team in China, this role manages the corporate data and voice networks ensuring timely support and availability of these services

  • IT Supervisor

    • Sep 2008 - Oct 2013

    Job Descriptions:1. Responsible for IT Office Move project from Taman Kemang to Bapindo Plaza. 2. Evaluate, develop and maintain office PCs and peripherals, network etc.3. Assist and work with third party providers of telecommunications hardware and software during 2009 drilling campaign.4. Troubleshoot communication and data communication problems with various venders and IT telecommunication staff in Calgary.5. Monitor daily, weekly and monthly backups of all servers and change media as required.6. Implement and maintain an electronic file system on a local drive/server.7. Scan, index and catalogue files both hard and soft copies.8. Help with conversion to Microsoft Outlook in Q2.9. Maintain digital and core storage data, contracts etc.10. Coordinate transfer of hard/soft copies of data between Jakarta and H.O.11. Obtain necessary BPMIGAS approvals when required for out of country transfers.12. Assist with tendering for rig communications systems, and ensure rig-Jakarta-Calgary communications are functioning properly.13. Configure and troubleshoot office telephone communications.14. Train personnel on non-technical software usage, as required.15. Configure and maintain hand phones and blackberry devices, as required.16. Make recommendations to improve cost efficiency and reliability of the IT and communications systems at Husky Indonesia.

• 

  IFRC

  • IT Officer

    • May 2006 - Aug 2008

    Job Descriptions:1. Provide daily computer user support.2. Perform installation, and maintenance of wireless and wired LAN connections, Internet connections, installation and maintenance of file and and print server and setup a new computers.3. Ensure that all computers have latest software upgrades and updates and that they are properly configured with Standard Federation software and antivirus which is updated regularly.4. Provide basic IT training on Standard Federation software or hardware to staff.5. Assist procurement on the procurement of IT equipment and manage IT equipment inventory.6. Make sure all IT deliveries are properly documented.7. Maintain 2 (two) servers using Windows Server 2003.

• 

  PETRONAS Carigali Sdn Bhd

  • Greater Jakarta Area, Indonesia

  • Help Desk Support

    • Jul 2005 - Jul 2006
    • Greater Jakarta Area, Indonesia

    Job Descriptions:1. Responsible for day to day support for troubleshooting for users at Petronas Carigali office.2. Installation, setup and distribution of new PC’s, printers.3. Installation and setup Petronas Carigali Standard software.4. Assist procurement on the procurement of IT equipment.

• 

  Unocal

  • Greater Jakarta Area, Indonesia

  • Dedicated Desktop Support

    • 2003 - 2005
    • Greater Jakarta Area, Indonesia

    Job Descriptions:1. Responsible for day to day support for troubleshooting for users at Deep Water Department.2. Installation, setup and distribution of new PC’s, Printer and Plotter :‐ 177 units of PC (Desktop and Notebook)‐ 24 Printer (B&W, Color and Plotter printer)‐ Install Unocal Standard software also Trend Micro Antivirus software‐ Install G&G Applications3. Lead project for upgrading Operating System from Windows 2000 to Windows XP for 143 users.4. Installation and Setup Cisco Wireless LAN for 55 users.5. Implementing Application MS. Backup for 60 users.