Experience

• 

  TD

  • Senior Information Security Manager

    • Sep 2023 - Present

  • Senior Information Security Specialist

    • Mar 2023 - Sep 2023

• 

  Bradshaw Automotive Companies

  • Director of Information Technology

    • Mar 2013 - Mar 2023

    • Brought a company from the absence of technology to a state where it enabled the business from end to end allowing for significant revenue growth until acquisition.• Ensure IT infrastructure aligns with industry best practices to address compliance concerns and improve overall security.• Validate and interact with service vendors that exchange customer PII data to ensure privacy and security is maintained throughout the life of the data for regulatory compliance.• Developed positive relationships with leadership teams though analysis of processes and removal of technical obstacles to further increase productivity levels and employee morale.• Experience triaging and responding to security events with Crowdstrike EDR platform to contain and resolve security incidents• Monitor security posture and engineer security solutions to implement mitigating controls that best protect the enterprise.• Perform intelligence gathering on company communication and look for indicators of malicious activity using Microsoft Defender ATP.• Create automated tooling to address repetitive tasks and free up resources.

  • Information Technology Manager

    • Aug 2006 - Aug 2013

    • Built the infrastructure that all company-wide technology and information systems operate on, removing bottlenecks to performance that were stifling productivity.• Managed a team of IT specialists and developed their skills in areas that raised their efficiency and core competencies, significantly reducing the average time to resolve issues.• Architected and fully deployed a modern network infrastructure based on Checkpoint firewalls, Cisco switches, and Aruba wireless to provide best in breed performance, security, and reliability.• Consolidated multiple physical servers into a scalable on-prem VMware infrastructure to reduce cost and improve reliability and availability.• Migrated on-prem email and data into Azure and Office 365 cloud apps to improve reliability and security of data and services.• Took ownership of equipment maintenance that was being outsourced and costing the company significant capital expense while incurring minimal cost to available resources.• Audited employee access permissions to digital assets to ensure appropriate access levels were being provided to individuals.• Designed reports from data stored in various systems to support metrics used in performance evaluation of departments.

  • Senior Information Technology Specialist

    • Jan 2003 - Aug 2006

    • Took ownership of complaints stemming from technology related issues in a timely manner to ensure departments could operate smoothly.• Educated employees in areas that would provide them better use of the technology available to them, raising internal competencies.• Provided significant savings over the prior cost of IT related service and technology over the course of my tenure through proper time management and resource use.

  • Information Technology Specialist

    • Aug 2002 - Jan 2003

    Responsible for ensuring all company computer systems are working properly and efficiently.

• 

  Computer Clinic

  • Technical Operations Manager

    • Jun 2000 - Aug 2002

    Performed IT repairs on-site at various client's locations and assisted with in-store repairs as necessary to ensure our promise times were kept.

  • Associate Computer Technician

    • Aug 1999 - Jun 2000

    Consulted with clients on equipment repairs brought in and performed repairs/upgrades as requested.

  • Computer Technician

    • Sep 1998 - Aug 1999

    Worked with local communications company to provide technical assistance in support of the installation of broadband services.

• 

  Charter Communications

  • Greenville, South Carolina, United States

  • Contract Software Engineer

    • Jun 2001 - Jul 2001
    • Greenville, South Carolina, United States

    • Developed backend web logic to interface with Cisco Registrar network equipment being used by sales teams to provision new customer broadband equipment.• Worked with staff engineer to connect to UI to validate testing.• Significantly reduced workload placed on engineers due to automation with minimal oversight.