Experience

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  RMD Kwikform

  • Abu Dhabi

  • Project Support Assistant/Sales Support Administrator

    • Dec 2015 - Present
    • Abu Dhabi

    - Prepares proforma invoices, sales quotation, tender document submittals, and prequalification as per RFQ received from customer- Assist the bid and sales manager in preparation of estimation and material planning based on BOQ received from customers- Maintain and manages sales dashboard in Exce...

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  IELTS Official

  • Abu Dhabi

  • Test Day Supervisor

    • Jan 2015 - Dec 2015
    • Abu Dhabi

    - Overall test day supervision and administration as per IELTS strict standards- Register test takers in the system and checking the authenticity of documents provided- Attend to test takers’ needs and resolve conflict during the test in a professional manner- Regularly checking for any cheating ...

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  Build-A-Bear Workshop

  • Abu dhabi, United Arab Emirates

  • Sales Associate/Floor leader

    • Sep 2014 - Sep 2015
    • Abu dhabi, United Arab Emirates

    - Act as front liner in the absence of the management on the floor- Created excel spreadsheets to organize the flow of day to day activities in the store- Responding quickly and resourcefully to customer requests or concerns. - Using suggestive selling techniques to increase sales- Up-selling and...

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  Airlink International Aviation College

  • Basic Computer Instructor

    • Jun 2013 - Sep 2014

    - Teach students in using MS Office(Excel, Word, PPT) applications and basic computer operations- Prepares syllabus according to the school standards- Monitor the progress of each student in the class- Provide one-on-one tutorial to students having difficulty with the subject- Troubleshoot comput...

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  RenditionDigital International Ltd

  • Customer Support Representative

    • Jan 2012 - Jul 2014

    - Attend to phone inquiries and process incoming support mails in a courteous and timely manner.- Provide correct responses to account specific issues- Manage and interact with our customers to build a common trust- Promote and sell new products that are available in our client's stores while...

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  Digital Media Exchange

  • Game support representative/email support

    • Dec 2007 - Dec 2011

    - Handles and answer support mails and provide correct responses to the customer's concerns and issues- Facilitate and organize events in the game and interact daily with the customers- Doing product testing, managing daily events and getting feedback from the customers while online.- Give fe...

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  Company

  • Claims Analyst

    • Mar 2006 - Dec 2007

    - Process claims and check if the system is pulling the right benefit level- Validate all the information in the system if they matches with the file submitted - Check for the duplicate claims submitted by the customers- Give attention to high dollar claims and process them according to the compa...