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Joel Cook

CSR at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Custom Vault Corporation</span>
Intro Book
Joel Cook is a seasoned professional with 14 years of experience in customer service and billing, complemented by 39 years of photography expertise, and a Bachelor of Science in Marketing from Central Connecticut State University.
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Location
Woodbury, Connecticut, United States, US
Skills
  • Customer Service
  • Graphic Design
  • Photography
  • Team Building
  • Racing
  • Show all
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Bio

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Joel Cook is a seasoned professional with a unique blend of skills and experience. As a Lead Billing Specialist at Custom Vault Corporation, he has honed his attention to detail and accuracy, managing service histories and invoices for over 8,700 customers. His expertise extends to marketing strategy, sales, and team building, with a proven track record of improving processes and training coworkers. As a freelance photographer with over 39 years of experience, Joel has captured iconic moments at prominent racing events, including Lime Rock, Watkins Glen, and the NHMS. His photography skills have also been applied to advertising and public relations, with notable assignments at Motion Dynamics. With a Bachelor of Science in Marketing from Central Connecticut State University, Joel brings a solid educational foundation to his diverse skill set. His proficiency in Microsoft Office, budgets, and new business development makes him a valuable asset in various industries.

Experience

  • Custom Vault Corporation
    • Bethel, CT
    • CSR
      • 2010 - Present
      • Bethel, CT

      Focus on detail and accuracy. Lead Billing Specialist. Generated service histories and accurate invoices for company with over 8,700 customers. Researched and resolved billing issues. Worked with Accounting department to improve process. Assisted Department Manager with reports. Trained coworkers.

  • Joel Cook Motorsports Photography
    • Freelance Photographer
      • May 1985 - Present

      Over twenty years of following my passions for auto racing and photography. I&#39;m at Lime Rock for all events - SCCA club racing to major events (ALMS, Grand Am, Nascar and vintage). I&#39;ve had other assignments at Watkins Glen, New Hampshire Speedway, Lebanon Valley and New England Dragway. ...

  • HOP Energy, LLC
    • Service Clerk and Dispatcher
      • Mar 1987 - Mar 2010

      Scheduled and dispatched 23 service technicians to emergency and routine calls. Responsible for accurate customer service history and invoices. Helped with biannual inventories.

  • THE CAMERA SHOPS
    • Assistant Wholesale Manager
      • Jan 1979 - Mar 1987

      Taking order requests via phone or mail. Filling orders. Generating order invoices. Responsible for large camera and accessories inventory. Helped shipping and receiving department.

Education

  • 1975 - 1980
    Central Connecticut State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing”

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