Bio
Experience
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JOE & THE JUICE
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Kuwait
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Branch Manager
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May 2023 - Present
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Kuwait
• Spearhead the opening of nine stores out of twelve in Kuwait.• Leading day-to-day operations, including staff scheduling, inventory management, and customer service.• Implementing cost-control measures, reducing operational expenses while maintaining high service standards.• Increasing branch revenue through strategic marketing initiatives and upselling strategies.• Developing and executing employee training programs, resulting in improved customer satisfaction.• Ensuring compliance with health and safety regulations for staff and customers.• Managing product ordering, receiving, and supplier relationships.• Collaborating with other Branch Managers to achieve branch targets.• Conducting performance evaluations, provided constructive feedback, and identified staff development opportunities.• Effectively managing inventory levels, reducing waste through efficient ordering and tracking systems.
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Island Marine Co
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Lebanon
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Sales Manager
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2020 - Dec 2022
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Lebanon
• Represented prestigious yacht brands as a Brand Ambassador and agent in Lebanon.• Managed the company's website, including design, listings, and marketing of products and services.• Sold boats, marine accessories, equipment, spare parts, logistics, and supplies. • Developed expertise in boat construction, functioning, and performance. • Attended international boat shows and workshops, arranging sea trials for potential customers. • Successfully negotiated and signed contracts with clients.
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IFP Group
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Lebanon
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Sales Team Lead
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Feb 2016 - Dec 2019
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Lebanon
• Collaborated with the marketing team and organizers to define event strategies.• Prepared, presented, and managed budgets, negotiated contracts, and secured venues.• Coordinated vendor, sponsor, and guest bookings, travel logistics, and accommodations.• Promoted events through various marketing channels, ensuring smooth operations on the day.• Ensured adherence to health and safety standards during events.• Participated in organizing major projects, including the Beirut Boat Show and Project Lebanon.
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Trust Lebanon Real Estate Agency
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Lebanon
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Real Estate Consultant
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Jan 2014 - Jan 2016
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Lebanon
• Advertised luxurious properties on websites, managing sales and rentals.• Generated and managed property listings, coordinating with brokers.• Provided information on legal guidelines, rates, and property specifications.• Conducted market research to appraise property values.• Evaluated client needs and economic capabilities, presenting suitable property options.• Successfully negotiated and signed contracts with clients.
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Education
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Notre Dame University - Louaize (NDU)
BA Advertising and Marketing, MA in Media Studies - Advertising
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