Experience

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  Sunderlands - A Samsara Surfaces Entity

  • St. Louis, Mo.

  • Outside Sales Representative

    • Jan 2020 - Present
    • St. Louis, Mo.

    Outside Sales Representative calling on natural stone, solid surface, and quartz fabricators & specifiers.

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  DIPRIMO FABRICATORS INC

  • Greater St. Louis Area

  • Outside Distribution Sales Representative, Building Products - Commercial/Residential/Institutional

    • Mar 1996 - May 2019
    • Greater St. Louis Area

    DiPrimo Fabricators is a certified fabricator/installer of DuPont Corian solid-surface building products + installs high-grade quartz, natural granite, natural marble, porcelain, sintered stone & solid phenolic building products for lavatory tops, laboratory tops, bar tops, reception counters & facades, tub & shower surrounds, break room counters, table tops, window stools, kitchen counters, etc. for commercial, residential & institutional purposes (food service, education, hospitals, government, hospitality) ► Developed relationships with commercial, institutional, residential customers/prospects, proposals with architectural millwork companies/general contractors. Closed deals. ► Handled project management from start to completion. ► Read/interpreted blueprints & specifications. Provided customers with knowledge about company products, negotiation, reviewed purchase orders & sub-contracts.► Shared deep product understanding to enable customers to make informed decisions. ► Understood market competition/how to position products to overcome competitive factors. ► Made frequent sales calls + PK box lunch runs to architectural & design communities. ► Used strong math, calculating & computer skills to estimate, quote prices, discuss credit terms & prepare sales contracts. ► Estimated delivery date to customers, based on knowledge of company’s delivery schedules. ► Utilized marketing tools (catalogs, brochures & vendor collateral) to increase sales. ► Researched/analyzed customer needs & demands based on market information. ► Investigated/resolved customer claims/problems with deliveries, returns & credits. ► Attended trade shows/traveled 30%-50% locally/regionally. ► Found workable solutions for customers, exuding motivated resilience/results-oriented spirit. ► Interfaced with production to ensure finished product was correct prior to shipping/installing. ► Employed intermediate computer/Microsoft Office proficiencies. Possess valid driver’s license

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  Colt Industries

  • Greater St. Louis Area

  • Outside Sales Representative - Architectural/Building Products, Commercial/Residential/Institutional

    • 1987 - 1996
    • Greater St. Louis Area

    Colt Industries was a certified distributor of DuPont Corian solid surface building products. It has since closed. ► Handled DuPont Corian building products distribution and sales to Certified DuPont Corian fabricators. ► Developed and maintained a solid DuPont Corian certified fabricator network for use in sales and marketing. ► Conducted product knowledge seminars to the architectural and design community. ► Secured and protected architectural specifications. ► Met or exceeded monthly sales goals while adhering to Colt Industries' policies and procedures. ► Established and built solid relationships with customers and prospects through face-to-face interactions, and phone calls. ► Incorporated and used methods and techniques promoted and fostered by the company and trained others to hone their relationship-building skills for increased sales. ► Educated customers, setting accurate expectations and presented them with material and upgrade choices that aligned with the desires, vision, needs or pain points that were discovered through sales interactions. • Sourced material, assembled quotes and maintained target gross margin range. ► Closed sales, including the acceptance of quotes, obtaining payments and signed contracts and took steps to ensure open balances were paid. ► Entered all properly closed sales and monitored their daily, monthly and Year-to-Date (YTD) progress. ► Completed all steps in the sale process and turned over completed orders for processing. ► Demonstrated behaviors of sales success, including honesty, integrity, friendliness, time management, and solution-orientation. ► Maintained professional and technical knowledge by attending required meetings and by engaging in training. ► Contributed to team effort by helping team members and supporting company profit and productivity goals.

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  Gaines Hardwood Lumber Co.

  • Greater St. Louis Area

  • Outside Sales Representative, Hardwood Lumber/Plywood, Veneers, Plastic Laminate, Building Materials

    • 1983 - 1987
    • Greater St. Louis Area

    Gaines Hardwood Lumber Co. was a leading diversified hardwood products company. It has since closed. ► Sold hardwood lumber, hardwood plywood, natural veneers, Wilsonart plastic laminate and other building materials. ► Sourced special orders and performed other activities to enhance the customer's experience. ► Achieved or exceeded predetermined sales goals at an acceptable margin. ► Maintained and grew existing customer base through prospecting, sales development, quoting and customer follow-up to ensure sales goals were met or exceeded. ► Made regular site visits to plan and evaluate customers’ needs and to ensure prompt and accurate service. ► Correlated with sales support, the operations team and vendor resources to secure business and attain profit and sales goals. ► Undertook regular account evaluation to determined revenue and profitability. ► Updated and maintained accurate account information, customer details, and contact information. ► Provided customers with all necessary product information, wrote orders, and resolved problems.