Bio
Experience
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GoBike Insurance Services
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San Diego
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Owner
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Aug 2014 - Present
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San Diego
• Establish agency from ground up, acquire appointments with insurance companies and manage all phases of the sales cycle—from prospecting to close and follow-up support. Website development in WordPress.• Represent a full line of insurance and financial products, serving as a trusted advisor to businesses and individuals: life, health, home owner, earthquake, flood, auto, bicycle, umbrella policies, commercial business and auto, property, workers compensation, surety bonds and fidelity bonds.
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Consultant
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Nov 2009 - Present
Working contracts and short term IT contract engagements.
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Insurance Sales Representative
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2013 - 2014
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Owner
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Jun 2008 - Apr 2012
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Contractor
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2011 - 2012
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Vice President
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Oct 2007 - Nov 2009
Developed broker/underwriter system. Increased quote to bind ratio by 40%; decrease number of policy endorsements by 30%; decrease quote time by 25%.
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Principle
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Nov 1999 - Oct 2007
Automated policy issuance. Reduced time to issue policy by approximately 85%; eliminated need for dedicated policy issuance personnel; reduced policy issuance errors by approximately 90%.Implemented Systems Thinking. Transformed the operation into an organic whole, where departments and individuals function effectively and efficiently as a single entity; eliminated 15% of non-value added processes.Directed replacement of agency management system. Completed software project on time, under budget by 5%, and within scope of requirements.Coordinated vendor contract. Realized savings 60% over the cost of in-house programming.
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Consultant
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Mar 1998 - Nov 1999
Contracted to San Diego Gas & Electric, San Diego, California As CONSULTANT provided development and maintenance programming support in OS/VS COBOL and VS COBOL II with DB2 in a MVS environment for human resource applications in benefits and payroll processing. Coordinated data transfer with benefit providers, utilizing FTP and ADVANTIS. Development tools included: ISPF, File Aid, Endeavor, Panvalet, and SQL (embedded, QMF and SPUFI), with security under ACF2.(embedded, QMF and SPUFI), with security under ACF2.
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Consultant
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Jan 1997 - Mar 1998
• Provided services for analysis, design, and coding (C language), and data acquisition for an Informix based Stock Market analysis application. • Tutored clients in basic PC operations, operating system, and fundamental software.
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SENIOR PROGRAMMER/ANALYST
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Aug 1993 - Mar 1998
Programmed data error and correction application. Saved over 4000 man-hours of error detection and correction.
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Systems Analyst
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Sep 1987 - Aug 1993
Contracted to Texas Utilities ServicesComanche Peak Steam Electric Station, Glen Rose, Texas (July 1988 to August 1993)As SYSTEMS ANALYST/SYSTEM ADMINISTRATOR provided COBOL programming in the areas of customizing end-user reports, maintenance programming as well as data archiving, guiding data entry, reviewing of plant record retention and inventory. In support or the site document management system, monitored and maintained edit files, operating logs and reports, daily batch production schedule, security of user ids and passwords and performed analysis, design, and coding to facilitate data migration from existing databases.• Designed and developed data quality assurance program saving over 4000 man-hours of error detection and correction. As training and support liaison provided user training, SQL and COBOL for DB2 custom report programming, and security administration for the site wide imaging system using IBM’s ImagePlus.Contracted to Los Angeles Department of Water and Power, Los Angeles, California (September 1987 to July 1988)As SYSTEMS ANALYST provided technical support for management systems engineers and analysts in the areas of system design and development, especially in the PC environment. Contributed to the information resource management program with the Los Angeles Department of Water and Power (LADWP) covering the areas: records management, maintenance management, and telecommunications. In the area of maintenance management: charted process flow diagrams for several utility maintenance functions for each facility visited, and confirmed accuracy by interviewing decision-level personnel at LADWP. Participated in the creation of the survey report, which included maintenance management computerized section, connectivity, technical data, conclusions and recommendations.
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Systems Analyst/Programmer
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Apr 1987 - Sep 1987
As SYSTEMS ANALYST/PROGRAMMER tested PC based system application software, and created overlay diagrams for point of sale applications. As PROGRAMMER LIBRARIAN coordinated release of PC based in-house programmer update, backup procedures and database releases.
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SYSTEM PROGRAMMER
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Mar 1985 - Dec 1985
• As SYSTEM PROGRAMMER and PROGRAMMER performed VSAM file organization and disk space management, installed and modified revisions to application software. Software under DOS/VSE environment: AIMS Insurance - written in COBOL. • As COMPUTER OPERATOR performed console operation of IBM 4331 mainframe and peripheral for daily production runs, scheduled jobs, and tape management for off-site storage. Software in DOS/VSE environment: JCL, CICS, SSX and ICCF.
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Education
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2020 - 2020UC San Diego Extension
Cyber Security Bootcamp, Cyber Security -
1995 - 1996Texas Christian University
Master of Software Engineering, Software Engineering -
1985 - 1988California State Polytechnic University-Pomona
Bachelor of Science, Business Administration, Computer Information Systems
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