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Joe Joyce

Restaurant Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Eastern Standard Kitchen &amp; Drinks</span>
Intro Book
Joe Joyce, a seasoned hospitality professional with 10 months of experience as a Restaurant Manager in Boston, MA, holds a Master's degree in Hospitality Administration/Management from Boston University and a Bachelor of Arts in American History (United States) from University of Vermont.
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Location
Greater Boston, US
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Bio

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Joe Joyce is a seasoned hospitality professional with extensive experience in restaurant management and operations. As a Restaurant Manager at Eastern Standard Kitchen & Drinks and Food and Beverage Supervisor at Westin Boston Waterfront, he has successfully supervised daily operations, managed staff, and ensured customer satisfaction. Prior to this, Joe worked as a Server, Bar Back, and Busser at Mia Regazza and Marshfield Tavern, honing his skills in providing exceptional guest experiences and maintaining high standards of quality and safety. Joe holds a Master's degree in Hospitality Administration/Management from Boston University and a Bachelor of Arts in American History (United States) and Political Science from the University of Vermont. He is also certified in Crowd Management and TIPS (Training for Intervention Procedures).

Credentials

  • Crowd Management
    Executive Office of Public Safety and Security
    Nov, 2023
    - May, 2026
  • TIPS Certification
    TIPS (Training for Intervention Procedures)
    May, 2021
    - May, 2026

Experience

  • Eastern Standard Kitchen & Drinks
    • Boston, Massachusetts, United States
    • Restaurant Manager
      • Sep 2023 - Present
      • Boston, Massachusetts, United States

      -Supervise the restaurant's daily operations, including staff management, ensuring customer satisfaction, and upholding quality standards.- Manage inventory ordering and organization. - Develop weekly staff schedules.- Address and resolve customer concerns and requirements.

  • Westin Boston Waterfront
    • Boston seaport
    • Food And Beverage Supervisor
      • Apr 2023 - Sep 2023
      • Boston seaport

      -Oversee daily operations of the restaurant, including managing staff, ensuring customer satisfaction, and maintaining quality standards-Manage weekly payroll, tips, and schedule-Manage daily operations in restaurants/bar and room service- Address customer complaints promptly and resolve issues i...

  • Mia Regazza
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Server
      • May 2022 - Apr 2023

      -Interacted with guests, taking orders and providing an enjoyable dining experience for guests.

    • Bar Back
      • Oct 2017 - Apr 2023

      -Worked with bartending team to ensure everything was in place to operate efficiently, including glasses, alcohol, ice, etc.

    • Busser
      • Apr 2017 - Aug 2019

      -Set and cleared tables adhering to sanitation and safety protocols while assisting servers and guests. -Worked with servers and kitchen to present and deliver meals to guests.

  • MARSHFIELD TAVERN
    • Busser
      • Oct 2014 - Feb 2017

Education

  • 2022 - 2023
    Boston University
  • 2018 - 2022
    University of Vermont

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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