Experience

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  CSA Medical Inc

  • United States
  • Medical Equipment Manufacturing
  • 1 - 100 Employee

  • Clinical Education Manager & Lead Clinical Specialist

    • Dec 2019 - Present

    • Assist in clinical cases and ensure that healthcare personnel are well trained and educated with regards to patient selection, treatment planning, optimum use of system, etc.• Facilitate cross functional and core team relationships between clinical research teams and hospital and physicians.• Provide practical and technical guidance to staff and physicians issues.• Provide onsite case support within clinical trials.• Collect and analyze information on product malfunctioning and deficiencies, and report them via company systems.• Work with team to identify and continuously improve workflow standards that are compliant with regulatory guidelines, including internal operating procedures.• Monitor site performance and treatment outcomes at the sites.• Support the R&D function with respect to product development and/or product modifications.• Educate, train and monitor all clinical and technical support teams based on best practices of device usage and the latest clinical findings.

  • Clinical Specialist

    • Aug 2018 - Dec 2019

    • Provide training for physicians and staff on case support, clinical education and in-servicing. • Collaborated on case coverage logistics in several clinical units.• Promoted the use of truFreeze technology to potential customers and build existing programs to be dual users of cryospray ablation. Call points: GI, Pulmonary, ENT, and Thoracic Surgery.• Presented clinical study training materials to support the safe and effective use of medical devices, including study protocol, instructions for use, core lab manuals and case report forms.• Provided regular feedback to internal departments regarding product performance issues, user feedback, and opportunities for enhancements.• Managed key clients; fostered and maintained strong relationships through direct interactions with all related medical staff.• Represented CSA at trade shows, industry events, physician trainings, and conferences.• Covered 100+ cases finishing 125% to MBO plan in 2018.• Supported additional Clinical department efforts as needed.

  • Territory Sales Manager

    • Aug 2016 - Aug 2018

    • Scheduled sales meetings with hospitals and physicians in Midwest.• Accountable for driving collaborative account development with field sales team and revenue success of the full product portfolio.• Hired, trained, and developed salespeople to achieve targets and bring in revenue. This included targeted individual training and mentoring of salespeople when necessary.• Attended management training meetings to gain additional knowledge about new and existing products, procedures and programs.• Managed a 700K territory quota.• Finished 2017 at 90% to capital quota and 93% to disposable quota.

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  Respiratory Critical Care Associates

  • Indiana

  • Registered Respiratory Therapist, Physician Extender, Research Coordinator

    • Jul 2014 - Aug 2016
    • Indiana

    • Assisted Dr. David Wilson with bedside and navigation bronchoscopies, lung and lymph node biopsies, bronchial thermoplasty cases, and cryospray ablations.• Provided outpatient care, patient education, staff training, and managerial duties in RCCA’s pulmonary clinic.• Super User of Interventional Pulmonary devices.• Coordinated and implemented a lung program that consisted of 3,500 patients, 400+ annual navigation and bedside bronchoscopies, extensive pulmonary research, telesurgeries, and vendor site visits.• Worked extensively with partnership hospitals to build interventional pulmonary programs from the ground up.• Implemented and managed Stryker equipment for telesurgeries.

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  Columbus Regional Hospital

  • Columbus, Indiana

  • Registered Respiratory Therapist

    • May 2006 - Jul 2014
    • Columbus, Indiana

    • Assisted physicians with bedside and navigation bronchoscopies, biopsies, bronchial thermoplasty cases, and cryospray ablations.• Managed all pulmonary education resources and needs for the endoscopy department. • Stocked, ordered, and processed all supplies and pulmonary/bronchoscopy equipment.• Worked in the Critical Care Unit and provided care to ventilated and open-heart patients. Provided oxygen and respiratory therapies to patients who suffered with breathing disorders.• Helped intubate and assisted with codes in the Emergency Department. • Preceptor for Respiratory Therapy students and worked with other staff members to develop the Ventilator Liberation Weaning Protocol and revised the Critical ABG Result protocol. • Performed pulmonary function tests and spirometry testing in the PFT lab.