Experience

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  Life Time Inc.

  • United States
  • Wellness and Fitness Services
  • 700 & Above Employee

  • Member Experience Manager

    • Jun 2012 - Present

    Successfully execute all aspects of meetings, events and travel programs for Life Time on a national and international level that are on-brand and within budget.Interface with key executives within Life Time to define event strategy, brand awareness and event summaries.Partner with the Life Time Foundation to execute events that create awareness and support of its mission to develop healthy school lunches for children. Create and execute team building and educational events for our corporate team members.Train and mentor in-club event staff to ensure that they are successful and continue to thrive in their position.Direct event logistics for the new club openings in Canada and the United States in partnership with Life Time teams.

  • Diamond Event Planner

    • Mar 2010 - Jun 2012

    Manage social events for the Diamond members in the Minnesota region

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  Advantage Performance Network

  • Manager of Event Operations

    • Apr 2007 - Mar 2009

    Manage day-to-day activities of operations teamMentor and train meeting and event planners to work to their fullest capacityDesign and conduct training programs to educate and motivate the teamDevelop and manage an internal recognition program for team membersSuccessfully interface with all departments within the company to ensure consistency of processes and procedures; develop new processes when appropriateConduct bi-annual performance reviews of all team members

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  TRIAD Conferences

  • Senior Conference and Events Manager

    • May 2006 - Apr 2007

    May, 2006 to April, 2007Manage all aspects of client travel programsSupervise on-site and local staff throughout program operationReconcile and present client billing at the completion of each eventTeam lead to mentor and train new conference and event associatesDevelop and maintain positive working relationships with clients and suppliersDevelop new business in the event market

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  Carlson Marketing Worldwide

  • Senior Account Coordinator

    • Jun 1998 - May 2006

    Partner with clients to design and manage all aspects of travel programs. These programs include incentive travel, corporate meetings, road shows, trade shows, new product launches and sports eventsDesign, develop and write program communication collateralSuccessful on-site implementation of the travel program; supervise on-site travel staff as well as local staff who may be hired for program operationManage client budgets and internal costs to maximize cost savingsWork effectively with teams throughout Carlson Marketing Worldwide to ensure a successful client program

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  Northwest Aerospace Training Corporation

  • Marketing Coordinator

    • Mar 1987 - Mar 1998

    Northwest Aerospace Training Corporation was a premiere pilot training facility which trained pilots from 120 airlines throughout the world. Market full service pilot training programs to airlines worldwideMaintain proficiency in airline operations and regulationsNegotiate and contract preferred hotel rates with local hotels and long-term stay apartmentsNegotiate and contract preferred car rental rates Manage customer service team on a 24/7 scheduleInitiate and maintain charity partners program to benefit local charities through flight simulator ride donationsDesign, implement and manage the Volunteer Pilot program where retired pilots offer their services to conduct tours of the NATCO facilities for community groupsDevelop and market the Joyride Program which promotes simulator rides to the public to generate revenue during non-training times

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  University of Minnesota - Extension Classes Office of Study

  • Study Abroad Coordinator

    • Oct 1979 - Mar 1987

    Design, develop and market study abroad programs to college students