Experience

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  Silicon Valley Bank

  • Tempe, AZ; NYC; Global

  • Director Of Real Estate

    • May 2017 - Jul 2019
    • Tempe, AZ; NYC; Global

    Providing strategic leadership and oversight over all SVB offices and operations centers globally. Responsible for real estate, portfolio planning, lease administration, workplace strategy and facilities management.

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  Thomson Reuters

  • Stamford, CT

  • Senior Director, Global Sourcing - Real Estate and General Services

    • 2011 - 2017
    • Stamford, CT

    I effectively established trusted partner relationships with stakeholders and colleagues to deliver transformation initiatives with cost saving results. As creator and leader of virtual global teams for shared services categories, including real estate, facilities, security, design and construction, print, shipping, freight, branding / promotional, data center operations and utilities, we successfully delivered on numerous initiatives:- Negotiated outsourcing of Facilities Management, Design, Construction and Security with regional implementations in NA, APAC, EMEA and LATAM of $375M spend. Secured guaranteed savings of $52M over 5 years, transitioning 310 employees in less than 2 years.- Delivered $2M savings by leading Real Estate team in obtaining new global client solutions-based partner, developing deal that provided full services at competitive fee structure.- Led sourcing workstream, including terms, conditions and governance, negotiating outsourcing global Data Center Operations, achieving $29M savings and transitioning 34 employees. - Created Corporate Real Estate and Data Center Ops, Strategic Sourcing Category Plans, negotiating over 25 global Master Service Agreements (MSA) in 2 years, securing ongoing savings ranging from 2 – 8%, additionally mitigating risk and ensuring compliance with favorable terms and conditions.- Rationalized and consolidated supplier base by 30% in existing inflated and unproductive categories. - Designed and built Supplier Diversity Initiative critical to continue government funding of $70M business, gaining senior leadership buy-in for program.

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  Bridgewater Associates

  • Westport, CT

  • Head of Customer Service

    • 2010 - 2011
    • Westport, CT

    As Head of Customer created corporate strategies to satisfy the operational demands of a 5 star Service delivery, capitalizing on opportunities to improve efficiency, service and scale the business.- Led Transportation Services, Print Management, and Records Retention projects that improved process efficiency and service to increased headcount and locations, while reducing costs in key areas.-Strengthened 5-Star customer service to over 1,000 employees across a 5-site portfolio by expanding business models and existing delivery mechanisms, increasing customer satisfaction in a demanding environment.

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  Pfizer

  • New York, NY

  • Director Global Operations / Global Lead Workplace Strategies

    • 2008 - 2010
    • New York, NY

    I created and implemented new workplace strategy, successfully negotiating for change throughout non-manufacturing portfolio comprised of 46M Square Feet (SF), impacting up to 48K colleagues. - Transformed workplaces through deployed virtual global team, leveraging select service providers in 10+ worldwide sites, resulting in reduced portfolio costs and measurable increase in colleague engagement, collaboration, productivity and synergy.- Partnered across silos with HR, Technology, Legal and Finance, creating collaborative teams driving change.

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  Jacobs Engineering (formerly Carter & Burgess, Inc)

  • New York, NY

  • Vice President / Program Director

    • 2006 - 2008
    • New York, NY

    As Owner’s Representative spearheading the Corporate Business sector, I lead the L’Oreal USA account, including 3 major projects.- Redesign and relocation of Executive Floor at New York Headquarters (HQ) with $3M budget, 15K SF, working extensively with the President and C-suite to implement new occupancy/workplace strategy for leadership.- Spearheaded 2 large relocation projects involving location strategy, site selection, lease negotiations, tax incentives, and workplace strategy for HQ and Research Centers in different state.- Program Manager for Cornell Weill Medical Center, reengineering Project Management processes, procedures and delivery methodology, resulting in transformation of operational approach and successful adaptation of recommendations.

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  Credit Suisse

  • New York, NY

  • Vice President, Head of Project Services

    • 2004 - 2006
    • New York, NY

    I successfully led a global team of 7 to deliver end-to-end Project Management solutions for 5M SF office space in Americas, including 37 branches. - Negotiated all real estate solutions and developed lease strategy for design and construction, as member of M&A team.- Created collaboration between delivery workstreams, reengineered delivery processes, negotiated Global Agreements with suppliers and innovated new workplace strategies, increasing engagement and productivity.

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  Startups.com

  • New York, NY

  • Director Consulting Services, Co-Founder NY Office

    • 2003 - 2004
    • New York, NY

    I co-founded and grew NY business specializing in delivery of end-to-end consulting services. Created steady revenue stream within 3 months and profitability within 5 months of launch.

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  Goldman Sachs

  • Jersey City, NJ

  • Vice President, Design & Construction

    • 2001 - 2004
    • Jersey City, NJ

    Re-engineered project management processes and effective oversight for capital planning, project approvals, scheduling, cost control, CADD services, reporting and procurement; increasing effectiveness and efficiency of delivery of PM services for 4.5M SF.

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  Knoll

  • New York, NY

  • Director Client Services

    • 1997 - 2000
    • New York, NY

    I led staff of 10 in managing $33 million of direct projects that generated average $2 million in annual profits. Improved errors 32%, chargebacks 44%, and on-time project delivery 32%.

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  Monitor Facilities Management Company

  • New York, NY

  • Principal/Co-Founder, DIrector of Client Services

    • 1985 - 1991
    • New York, NY

    My entrepreneurial initiative where I co-founded provider of facility planning/management services.Managed clients that included Nomura Securities, Coopers & Lybrand, Security Pacific Bank, American Express, New York Life Insurance, and other Fortune 500s.

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  Merrill Lynch and Co

  • New York, NY

  • Real Estate Strategy Manager

    • 1983 - 1985
    • New York, NY

    Directed facility planning for 13 million SF HQ space during rapid growth period. Reduced real estate costs 13% through aggressive strategy to relinquish surplus space.