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Jodie Mendes
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English -
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Hindi -
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Konkani -
- Team Management
- Software Documentation
- Management
- Customer Service
- Microsoft Office
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Bio
Credentials
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Training Session - Fraud Awareness Training
National Bank of KuwaitApr, 2023- May, 2026 -
Anti Money Laundering & Combating Financing Terrorism
Ernst & Young Global Consulting Services -
IBG Training Session 2022 - Creative Problem Solving
National Bank of Kuwait -
Training Course - Connect with others
National Bank of Kuwait -
Training Course - Craft Powerful Messages
National Bank of Kuwait -
Training Course - Develop Self-Awareness
National Bank of Kuwait -
Training Course - Develop your strengths
National Bank of Kuwait -
Training Course - Engage in Continuous Learning
National Bank of Kuwait -
Training Course - Foster Mutual Respect
National Bank of Kuwait -
Training Course - Increase Your Well-Being
National Bank of Kuwait -
Training Course - Learn From Experience
National Bank of Kuwait -
Training Course - Learn More With Others
National Bank of Kuwait -
Training Course - Receive Feedback
National Bank of Kuwait -
Training Course - Understand Conflict
National Bank of Kuwait -
Training Session - Anti-Bribery and Corruption Training
National Bank of Kuwait -
Training Session - Anti-Money Laundering Program
NBK -
Training Session 2022 - Anti-Bribery and Corruption Training
National Bank of Kuwait -
Training Session 2022 - Anti-Money Laundering Program
National Bank of Kuwait -
Training Session 2022 - Customer Protection Manual
National Bank of Kuwait -
Training Session 2022 - Data Protection
National Bank of Kuwait -
Training Session 2022 - Fraud Awareness Training
National Bank of Kuwait -
Training Session 2022 - NBK Code of Conduct
National Bank of Kuwait -
Training Session 2022 - RPA E-Learning
National Bank of Kuwait -
Training Session 2023 - Dealing With Stress
NBK -
Training Session 2023 - Foster Mutual Respect
National Bank of Kuwait -
Training Session 2023 - Increase Your Well-Being
National Bank of Kuwait -
Training Session 2023 - Understand your Emotions
National Bank of Kuwait
Experience
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National Bank of Kuwait
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Kuwait
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Cost Controller, Facilities Management Specialist & Project Controls
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Sep 2013 - Present
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Kuwait
1. Receiving complaints from all NBK branches, via the engineering helpdesk and ensuring that all complaints logged are attended to at the earliest and ensuring all logs are updated regularly.2. Managing a team of technicians and delegating work to technicians based on technical skill required especially for electro-mechanical and plumbing jobs.3. Maintaining a register for all incoming documents, registering all documents and ensuring that they are forwarded to the concerned person.4. Preparing purchase orders for various jobs that need to be carried out on various NBK locations in Kuwait, including maintenance jobs and jobs related to construction of new NBK branches.5. Preparing payments to contractors for all jobs carried out and ensuring that all payments made are in accordance with the purchase order. Maintaining a register for all payments made.6. Follow up with various contractors to ensure that all purchase orders placed are executed within the stipulated time period.7. Assisting the Cost Control Manager at the end of the financial year, in reconciling the various books of the department. 8. Monitoring timely & accurate document control for the department.9. Inviting bids from various contractors for projects to be awarded, receiving & analyzing bids, preparing offer/contract letters.10. Preparing overtime sheets for all concerned technicians and forwarding the same to HR department.11. Update and maintain records in the facility management software YouBim.
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Administrative Assistant
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Feb 2011 - Aug 2013
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Kuwait
1. In charge of initiating, processing and closing Job Cards & Invoices.2. Supervising & monitoring auto parts issued to each job card.3. Managing a team of 14 technicians and delegating work to technicians based on technical skill required. Clocking time In/Out for each job performed.4. Communicating with the Head Office in Germany for operational requirements, updates, etc. for the department.5. Ensuring quality standards are maintained in the invoicing process and ensuring that all necessary documents are available and updated at the time of Invoicing.6. Authorized to make amendments to job cards & invoices as per work requirements.7. Preparing monthly reports for Job Cards, invoicing, etc. 8. Preparing & auditing invoices for accuracy (Cash, credit, warranty, etc).9. Responsible for preparing Proforma Invoice/Estimate for a job.10. Checking for job operations according to ‘standard text’ and ‘flat rates’ (Software ASRA - Mercedes).11. Checking online for warranty eligibility/ vehicle history (Software ESKULAB- Mercedes).12. Independently corresponding & following up with customers via mail, telephone for any additional work requirement as specified in the customer file.13. Monitoring timely & accurate document control for the department.
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Projacs
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Kuwait
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Administrative Assistant
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Jan 2010 - Jul 2010
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Kuwait
1. Preparing the required Transmittals and Submittals at the site.2. Drafting official correspondence for the respective site office (telephone/fax), maintaining logs etc.3. Maintaining incoming & outgoing document logs and records (Hardcopy & Softcopy documentation).4. Documenting complaints from tenants and forwarding such complaints to the relevant personnel for further action and following up on all complaints logged in and updating the logs accordingly.
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Senior Procurement Executive
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May 2005 - Apr 2009
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Kuwait
1. Receiving inquiries/orders from clients, data entry of such inquires/orders in the company database.2. Finding out all relevant details with regard to price, availability etc. Editing of any such information in the company database.3. Negotiating terms and conditions with the concerned suppliers (local / international). 4. Preparing Quotations as per company standards for inquiries received.5. Assisting various libraries like PAAET, CCET, and AUK in selection of titles required by them in the areas of their specialization. 6. Placing a purchase order with the concerned supplier, tracking all orders placed.7. Ensuring that all orders placed are consolidated at the freight forwarder.8. Booking of the shipment for import into the home country. Ensuring that all documents are available for custom clearance and that the shipment is received on time, in perfect condition and supplied to the customer within the stipulated period of time9. Auditing and returning of all unsold stock or damaged stock back to the concerned suppliers. 10. Managing and assisting the Sales representatives at the bookstores exhibitions during the peak season. 11. Fully responsible for maintaining inventory at the Head Office. This includes relevant data entry of inventory, provision for dead stock etc.
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Education
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1996 - 1999St Xaviers College of Arts Science & Commerce - Mapusa, Goa - India.
Bachelor of Commerce (B.Com.), Cost Accounting -
1984 - 1994
St. Brittos High School, Mapusa - Goa, India
High School Diploma, 1st Class
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Industry Focus. “Banking”
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