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Bio

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Jocelyn Tan is a seasoned event manager with expertise in event planning, coordination, and execution. She has worked with various companies, including LBS Bina Group Berhad, Go Tasty Sdn Bhd, and Bravo Events & Entertainment Sdn Bhd, managing events such as product launches, festive celebrations, and corporate gifts. She holds a Bachelor's Degree in Business Administration and Management from Universiti Tunku Abdul Rahman.

Experience

    • Event Project Manager
      • May 2023 - Present

      - I will strategize, manage and coordinate events (e.g. product launches, festive celebrations, weekend carnivals, townhall, annual dinner and internal events) of the company. - Based on the budget allocated, I will arrange to meet with a few event management companies to gauge the best idea which fits the budget.- Upon assigning the event management company, I will coordinate and organize event and update the details of event to the management.- Apart from that, my job requires me to communicate with suppliers / vendors on event orders.

    • Managing Director
      • Jul 2022 - Jan 2023

      1. Sourcing / Administrative- Sourcing for items or foods to be listed for sales- Liaise with supplier for all material needed, i.e. packaging bag, ice box & etc.2. Financial Controller / HR- Manage & control the budget of the company.- Manage on hiring staffs.3. Packaging & logistic- Manage the inventory & packaging progress on the foods.- Manage the quality of food to meet customer requirement.- Manage & arrange logistic for local & outstation delivery.

    • Associate Project Manager
      • Jul 2019 - Jun 2022
      • Kuala Lumpur, Malaysia

      1. Event Management- Manage & execute various of events that allocate by company- Managing timeline to ensure events run smoothly- Events involved: Annual Dinner, Products Launch, Exhibition, On GroundRoadshow, Government Protocol Events, Shopping Mall Roadshow, & etc.- Clients’ liaisons from submitting proposal, artworks visual, programs tillexecutions of projects / events.Brands / Company worked with:1. Loreal Malaysia, Kiehl’s, Maybelline, YSL, Lancôme, NYX2. Johnson & Johnson Malaysia – Vision Care - Acuvue3. SA SA Hong Kong (M) Sdn Bhd4. Dior Malaysia5. Sony Malaysia6. TSL Jewelry7. Estee Lauder Malaysia8. Watson Malaysia9. Sephora Malaysia10. Uniqlo Malaysia11. Nespresso Malaysia12. Henkel Malaysia2. Sourcing / Administrative- Sourcing for items that require by clients / colleagues.- Based on the budget allocated, I will arrange to meet with a few suppliers to gaugethe best which fits the budget.- Sourcing from various channel to ensure its meet client’s needs.- Logistic arrangement for all the shipments on purchased items.3. Product Seedings- Propose concept / ideas for client’s products- Sourcing for items that fits client’s budget- Managing and arrange internal styling team to do mockup design - Logisticarrangement for seedings according to client’s list (KOLs, BAs, Media & etc)

    • Malaysia
    • Real Estate
    • 200 - 300 Employee
    • Asst. PR Manager - Event Management
      • Jun 2011 - Jul 2019

      Public Relations division is parked under Sales & Marketing Department. Divisions under Sales & Marketing Department: Sales & Marketing, Customer Service, Public Relations, and Brand. 1. Event Management - Overall team member in PR division (7 or 8pax), Event management (2pax)- Leading another team member, I will strategize, manage and coordinate events (e.g. product launch, press conference, roadshows, festive celebrations, weekend carnivals and annual dinner) of the company. - Based on the budget allocated, I will arrange to meet with a few event management companies to gauge the best idea which fits the budget.- Upon assigning the event management company, I will coordinate and organize event and update the details of event to the rest of the PR team and management.- Apart from that, my job requires me to communicate with suppliers / vendors on event orders.2. Corporate Gifts and Inventories (e.g. Diaries, Ang Pow, Power bank, Pewter, Pen and etc.) - Based on events with the budget allocated, I will arrange to meet a few suppliers to gauge what best suits the event (e.g. Project launch – Cap, Umbrella)- Once the supplier is confirmed, I will work with Brand division on artwork for these corporate inventories, standardizing with corporate CI requirement- Plan for logistics (arrival, store, and dissemination of inventories)- Stock tracking every month, ensuring the stock is sufficient and the cycle goes on when the stock is running low.3. Corporate uniform / T-shirts / Caps - I will arrange to meet a few suppliers to discuss on the materials, designs and budget.- Plan for logistics (arrival, store, and dissemination of inventories)- Stock tracking every month, ensuring the stock is sufficient and the cycle goes on when the stock is running low. 4. Marketing - Assist Marketing division in new launches and sorting the LO, SPA and VP.

    • PR Executive / Customer Service Executive
      • May 2011 - Jun 2011

      Customer Service division is parked under Sales & Marketing Department. Divisions under Sales & Marketing Department: Sales & Marketing, Customer Service, Public Relations, and Brand. 1. Customers’ Feedback- Respond to customer feedback channeled via phone calls, post mails, emails, social media platforms or walk in. - Report to the Head of Department if the matter brought up is at higher urgency.- Communicate with other department (e.g. Marketing, Project, PR and Credit departments) to understand the situation and craft appropriate reply to the customers.- Generate monthly report ensuring complaints lodged are solved within 30 days (exceptional cases might take longer time) and present to the management. 2. Event Management - Manage and coordinate events e.g. product launch, annual dinner, gotong-royong with residents and carnivals. - Based on the budget allocated, I will arrange to meet with a few event management companies to gauge the best idea which fits the budget.- Upon assigning the event management company, I will coordinate and organize event and update the details of event to my HoD and management.3. Marketing - Assist Marketing division in new launches and sorting the LO, SPA and VP. 4. CRM system - Proposed to company to have CRM system since the company has established an extensive customers database- Continue to do data entry for the new customers into the new system- Initial initiatives such as posting mails to customers birthday rewards and keep them informed about the progress on site.

    • Admin Assistant
      • Nov 2008 - May 2011

      1. Human Resource - Generate of the employees’ pay roll - Handle the Over Time and Allowances claims- In-charge of staff sourcing and recruitment2. Customer Relations- Respond to phone calls and emails from the customers- Resolve issues raised by customers and generate reports- Arrange for local and outstation technical jobs- Gauge feedback from the sales personnel and generate reports- Ensure the sales personnel retain their current customers who wished to terminate

Education

  • 2006 - 2008
    Universiti Tunku Abdul Rahman
    Bachelor's Degree, Business Administration and Management, General
  • 2003 - 2005
    Tunku Abdul Rahman University College
    Associate's Degree, Business Administration and Management, General

Suggested Services

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Industry Focus. “Real Estate”

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