Experience

• 

  Bella Eye Care Optometry

  • Newark, California

  • Optician

    • Dec 2017 - Present
    • Newark, California

• 

  JCPenney

  • Pleasanton, California

  • Home Expert

    • Feb 2018 - Nov 2019
    • Pleasanton, California

• 

  Svetich Chiropractic

  • Fremont, California

  • Chiropractic Assistant

    • Apr 2017 - Feb 2018
    • Fremont, California

• 

  JCPenney

  • Pleasanton, California

  • Window Coverings Expert

    • Dec 2016 - Dec 2017
    • Pleasanton, California

    • Top 10% in Sales for Entire Company - 2017• June 2017 Associate of the Month

• 

  JCPenney

  • United States
  • Retail
  • 700 & Above Employee

  • Division 3/5/7 Supervisor

    • Jan 2015 - Oct 2016

    Division 3 - Children/Children's ShoesDivision 5 - Fine Jewelry/Fashion JewelryDivision 7 - Family Shoes/Handbags

  • Multi Department Supervisor

    • Apr 2013 - Jan 2015

    Division 3 - Children/Children's ShoesDivision 4 - Home/Window Coverings/Furniture• Ensuring core standards are maintained throughout Division 3 & 4• Ensuring sales goals are met within the Home Department during big events throughout the year by setting sales goals for Window Coverings & Furniture• Maintaining attachment rates of the Furniture Care Plans to above company attachment rates goal of 35% to consistently above 50%.• Maintaining core standards in the Children's Shoes area including mis-mates and organization of stockroom and sales floor• Participate in Manager On Duty program on a daily basis• Training entire team for the rollout of Furniture to the store - product knowledge + vocabulary, register procedures, selling skills

  • Multi Department Supervisor

    • Sep 2012 - Apr 2013

    Division 4 - Home/Window CoveringsDivision 5 - Fine Jewelry/Fashion Jewelry• 1 of 2 Warrior Team Leader (In charge of keeping associate morale high and having a fun work environment for the back half of the sales year)• Assist with initial launch of Entity 47: Furniture into our store • Maintaining the attachment rates of the Fine Jewelry Care Plans to above company attachment rates of 35% to consistently above 40%• Training team with product knowledge in Fine Jewelry and Window Coverings, respectively

  • Department Supervisor

    • May 2012 - Sep 2012

    Division 4 - Home / Window Coverings

  • Key Carrier

    • Jun 2010 - May 2012

    • Primarily working in Home Department / Window Coverings - Customer Service / WC / Set Planner • Assist with MOD duties as needed• Assisted with associate shift changes via jTime as needed

  • Department Supervisor

    • Feb 2009 - Jun 2010

    Division 3 - Children's• Assist in the initial roll out of the Door To Floor program (DTF) • Completing DTF worksheets for Division 3 and other departments as needed• Creating schedules for the Children's / Lingerie Department to ensure proper coverage throughout peak hours• Delegating projects to associates as needed • Interacting with Pricing / Support team to ensure Core Standards are achieved• Participating in the Manager On Duty (MOD) on a daily basis

  • Department Supervisor

    • Aug 2008 - Jan 2009

    Division 7 - Family Footwear• Event planning by setting sales goals for entire Family Shoes Selling Specialists and ensure all goals are met or exceeded• Prior to DTF, breaking down pallets and sorting merchandise to the proper stockroom• Creating schedules on weekly basis to ensure proper coverage during peak times• Uploading Shoe On Display report twice a week to ensure all merchandise is on display• Training team on Core Standards and maintaining their individual A.O.R.

  • Window Covering Commission Selling Specialist

    • Mar 2008 - Aug 2008

    • Certified Window Covering Commission Associate • Associate of the Month - March 2008• Primarily assisting LPM on large quantity of shrinkage in Sub 733/739 by researching errors and clarifying issues to the corporate office on their behalf• Product knowledge of merchandise on sales floor and available merchandise on jcp.com• Organization of Window Covering stockroom• Interacting with vendors to ensure all customer orders are taken care of with efficiency

  • Inventory Maintenance** / Pricing Associate

    • Sep 2007 - Feb 2008

    ** Position was eliminated throughout company.• Responsible for ALL Emergency Stop Sales (ESS) / Return To Vendor (RTV) / Merchandise Transfer Out (MTO)• Complete all mark ups for entire store by effective date • Pricing & Signing accuracy for Division 3 / 7• Maintain integrity of Stock Ledger via InfoVision - ensuring correct inventory count all price mark ups throughout the store • Review, scan & complete all merchandise that needs to be shipped out to various vendors via UPS CampusShip

  • Family Shoes Commission Selling Specialist

    • Jul 2005 - Sep 2007

    • Certified Family Shoes Selling Specialist• Certified Star Fit Specialist • Top 10 in Region for Catalog Referrals - 2007• Associate of the Month - September 2007• A.O.R.: Women's Footwear - Set Sell Planner / Stockroom Organization / Top in Commission Sales