Experience

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  Australian Council for International Development

  • Australia
  • Non-profit Organizations
  • 1 - 100 Employee

  • Chief of Policy & Advocacy

    • Mar 2024 - Present

  • Chief Operating Officer

    • Jul 2022 - Mar 2024

    As a member of the ACFID senior management team; this role works closely with the CEO, Director Business Services and Director Policy and Advocacy to develop and fulfil the strategic plan, as well as jointly identify and build synergies across the organisation. The COO leads on organisational sustainability, developing and executing business development strategy and working with Directors to incorporate new initiatives into team operations. The COO is the primary point of advocacy on charity sector regulatory issues. The COO leads and manages the Operations Team, which comprises the effectiveness and engagement team and the business operations and services teams (13). Their functional units include:• Standards and Code of Conduct• Member engagement, innovation and learning• Business Operations and Services• Business Development• Financial sustainability

  • Director, Effectiveness and Engagement Team

    • Dec 2017 - Nov 2022

    In this role I manage the Effectiveness and Engagement Team (EET) of 7 FTE. I am a member of the ACFID secretariat’s management team, and work closely with the Director of Policy and Advocacy to jointly identify and build synergies between the policy and practice component of ACFID’s work. I also contribute to the governance of ACFID, particularly through supporting membership-based structures such as the Board, the Code of Conduct Committee and the Development Practice Committee. The Effectiveness and Engagement Team includes the Standards and Code Team, the Learning and Innovation Team and the Member and Stakeholder Engagement team. EET uses a mix of standards, innovation, applied research, capturing and sharing learning and education and training to enhance our members’ relevance, accountability, effectiveness and influence.

  • Coordinator - Standards and Code

    • Jan 2017 - Dec 2017

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  Global Standard for CSO Accountability

  • Civic and Social Organizations
  • 1 - 100 Employee

  • Board Chair

    • Apr 2023 - Present

  • Executive Committee Member

    • Apr 2020 - Apr 2023

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  HQAI - Humanitarian Quality Assurance Initiative

  • Geneva, Switzerland

  • Member - Advisory and Complaints Board

    • May 2022 - Present
    • Geneva, Switzerland
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  International Labour Organization

  • Switzerland
  • International Affairs
  • 700 & Above Employee

  • Technical advisor, Business Opportunities and Support Services (BOSS)

    • Jul 2016 - Dec 2016

    A consultancy for the ILO, to expand the previously developed tourism and hospitality program to two more districts in Timor-Leste, Baucau and Maliana. This final stage of the project focuses on conducting a training needs assessment in both locations, followed by training a local training team, and arranging the coordination and delivery of the 3-part training package in each location. The conclusion of training activites is followed-up by one-on-one mentoring with each participating business. This consultancy also involves preparing a final intervention report on the outcomes achieved throughout the duration of the BOSS project in Tourism, and arranging the final design, printing and launch of the now-finalised, free online training resources developed in previous consultancies.Key responsibilities include:• Design of training needs assessment, participant identification and introductory workshops conducted in Baucau and Maliana• Documenting training needs assessment outcomes• Preparing the final intervention report for the ILO BOSS project report 2016• Conducting a follow-up mentoring program with participating guesthouses in both districts• Preparing a local mentoring team to deliver the mentoring program• Documenting agreed action plans with each business • Preparing narrative reports on project progress• Liasing with key funding stakeholders from NZAID and IrishAid to provide project progress updates

  • Technical advisor, Business Opportunities and Support Services (BOSS)

    • Feb 2016 - Jun 2016

    A consultancy for the ILO, to conduct an impact assessment and follow-up mentoring program with businesses that have participated in the guesthouse operator’s tourism training package delivered in Atauro and Maubisse between 2014 and 2015 (designed in the previous consultancy, and when working for ETDA). This consultancy is also to manage the final translation, graphic design and illustration of the now-finalised tourism training modules. Key responsibilities include:• Revision and finalisation of three 5-day training packages for the guesthouse operators tourism training package – in both Tetun and English• Design of participant surveys and impact assessment workshops conducted in Atauro and Maubisse• Preparing a local team to conduct the surveys and impact assessment• Documenting survey and impact assessment workshops results• Preparing a detailed impact assessment report• Design of a follow-up mentoring program with participating guesthouses in both districts• Preparing a local mentoring team to deliver the mentoring program• Documenting agreed action plans with each business • Preparing narrative reports on project progress• Managing graphic design of finalised training modules• Managing illustration of finalised training modules

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  International Labour Organization

  • Timor-Leste

  • Technical advisor, Business Opportunities and Support Services (BOSS)

    • Jul 2015 - Dec 2015
    • Timor-Leste

    The International Labour Organization (ILO) is a specialised agency of the United Nations whose mission is to bring together governments, employers and worker representatives of 187 member states to set labour standards, develop policies and devise programs promoting decent work for all women and...

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  East Timor Development Agency

  • Dili, Timor Leste

  • Hospitality Training Mentor

    • Jul 2013 - Jul 2015
    • Dili, Timor Leste

    This role is an AVID assignment, part of the Australian Aid Volunteers program, and based at a local Non-Governmental training Organisation (the East Timor Development Agency) in Dili, Timor-Leste.This role involves mentoring and advising local staff on the training and day-to-day management of t...

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  Deloitte Australia

  • Business Risk Analyst

    • Jun 2011 - Jun 2013

    This role involved performance improvement advice, strategic risk management advice, internal audit and compliance ceritification.Key duties performed included:• Managing project budgets, including allocating and scheduling staff resources effectively, raising bills and tracking the delivery of k...

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  Dixon Advisory

  • Accountant

    • Jan 2011 - Apr 2011
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  Kremlin Bar

  • Bar Manager

    • Jun 2009 - Jan 2011

    This role involved the operational and administrative management of a boutique cocktail lounge bar.Key duties performed included; staff rostering, cash management, stock ordering, shift supervision, customer service, cocktail preparation and service, cleaning, event management, bar set up and pac...