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Joao Silva is a seasoned IT professional with 10+ years of experience in administration, support, and management of Windows Server, Active Directory, and Microsoft Office. He holds various certifications, including Veeam Certified Engineer and MCSA Microsoft Windows Server 2012. Joao has worked in various roles, including IT System Administrator, Customer Care Relations, and Support Technician.

Credentials

  • ITIL Foundation Level
    Digicomp Academy Suisse Romande
    Dec, 2021
    - Apr, 2026
  • Nutanix Certified Professional 5 - Multicloud Infrastructure
    Nutanix
    Jun, 2021
    - Apr, 2026
  • Associate - Information Storage and Management Version 4.0
    Dell Technologies
    Jun, 2020
    - Apr, 2026
  • Certified Professional: Kaspersky Endpoint Security and Management (002.11.1)
    Kaspersky
    Nov, 2019
    - Apr, 2026
  • Certified Professional: Kaspersky Security for Windows Server (005.10.1)
    Kaspersky
    Nov, 2019
    - Apr, 2026
  • Nutanix Certified Professional - Multicloud Infrastructure 6
    Nutanix
    Jun, 2023
    - Apr, 2026
  • Nutanix Certified Professional - Multicloud Infrastructure 6
    Nutanix
    Jun, 2023
    - Apr, 2026

Experience

  • CISEL Informatique SA
    • Avry-sur-Matran
    • IT System Administrator
      • Jan 2014 - Present
      • Avry-sur-Matran

      Gestion des utilisateurs et accès Active Directory, Exchange, UM Lync/Skype Business et GPOGestion et administration de serveurs MS Windows Server 2003/2008/2012/2016.Administration de la solution de sauvegarde Veeam.Administration de la solution de sécurité Kaspersky sur PC et Server.Détection et réparation de pannes logicielles et matérielles sur PC et notebook sous MS Windows XP, 7, 10, Mac (support Basique), ainsi que la suite MS Office 2010/2013/2016/365Rédiger, publier et maintenir à jour la documentation technique pour notre knowledge base et CMDB

    • Customer Care Relations, mobile phone contrats
      • Aug 2011 - Dec 2013

    • Support Technique, Internet, IPTV, Voice
      • Aug 2010 - Dec 2013

    • CCTV Operator
      • Feb 2006 - Nov 2009

    • Elève
      • 2002 - 2003

    • Elève
      • 2002 - 2003

    • Estudante
      • 1997 - 2003

Education

  • 2018 - 2018
    TECHDATA Lausanne
    Veeam Certified Engineer (VMCE) v9, Computer Science
  • 2012 - 2012
    ISEIG
    MCSA Microsoft Windows Server 2012
  • 2005 - 2006
    IDEC Renens
    1ère année Brevèt Fédéral d'informaticien, IDEC Renens
  • 2002 - 2003
    Colégio Dr Luis Pereira da Costa
  • 1997 - 2002
    Escola EB 2,3/S da Guia

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Industry Focus. “IT Services and IT Consulting”

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