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Joanne Proudian is a seasoned project manager with expertise in international sales, business support, and human resources. She holds a Master of Science degree in Production Engineering and Management from Kungliga tekniska högskolan / KTH Royal Institute of Technology and has worked in Dubai, Saudi Arabia, and Jordan.

Credentials

  • Certified Associate in Project Management (CAPM)
    Project Management Institute
    Jul, 2023
    - Apr, 2026
  • CAPM Exam Prep Seminar
    Instructing.com - Joseph Phillips
    Jan, 2023
    - Apr, 2026
  • Mastering Common Interview Questions
    LinkedIn
    May, 2021
    - Apr, 2026

Experience

    • United Kingdom
    • Financial Services
    • 200 - 300 Employee
    • Project Manager
      • Feb 2023 - Present

    • Business Support Executive
      • Sep 2021 - Feb 2023

    • Saudi Arabia
    • Manufacturing
    • 1 - 100 Employee
    • Head of Export Department
      • Sep 2013 - May 2014

      • Develop and lead export sales activity by studying the sales offers and evaluating potential in international markets.• Implement sales and distribution plans to meet customer requirements.• Follow up the implementation of all export activities and ensure adherence to all requirements.• Stay abreast with the changes in export laws and regulations that have impact on the operations.• Monitor all existing and prospective markets and assist to identify appropriate business opportunities.• Develop and maintain professional relationships with all agents and clients and assist in shipment of products.

    • Sales Engineer & Marketing Coordinator
      • Nov 2012 - Sep 2013

      • Confer with customers to assess products requirements and compliances for projects on national and international scales.• Provide pre-sales technical assistance and product education.• Collaborate with manufacturing team to understand customer requirements and provide sales support.• Secure and renew orders and arrange delivery.• Prepare shipping documents in a timely and accurate manner complying with shipping regulations.• Ensure customer satisfaction with timely product delivery and excellent after sales service.

  • Human Capital
    • Amman - Jordan
    • Business Analyst
      • May 2009 - Aug 2010
      • Amman - Jordan

      • Analyze client’s business requirements and processes through document analysis, interviews and workflow analysis.• Communicate clients and business requirements by constructing easy-to-understand data and process models.• Developing and designing programs, processes and systems that fulfill the clients’ needs such as Job Descriptions, Recruitment & Selection, Performance Management, Salary Scales and Benefits Packages, Motivation and Incentives and Commission Schemes, and HR Administration Policies and Procedures.

Education

  • 2010 - 2012
    Kungliga tekniska högskolan / KTH Royal Institute of Technology
    Master of Science (M.Sc.), Production Engineering and Management
  • 2004 - 2009
    University of Jordan
    Bachelor's degree, Industrial Engineering

Suggested Services

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Industry Focus. “Financial Services”

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